Quality Assurance
SEIT/Speech Therapy Agency Quality Assurance Plan
The following pages contain a preliminary quality assurance plan for a small agency providing SEIT/speech therapy instruction to early childhood students in a variety of settings and environments. After outlining the importance of quality assurance in the provision of such education, the plan briefly mentions key legislative and regulatory aspects of the services provided that must form the foundation of any operational plan in this area of education. Methods for meeting these foundational guidelines and establishing an agency that is fundamentally compliant with all necessary regulations are then provided, and other operational aspects of the agency and its quality assurance needs are also discussed.
Purpose
The purpose of this quality assurance plan is to ensure that full legal and ethical compliance is consistently achieved and exceeded in all activities of the agency. Providing the best possible service to the individual students the agency and its employees/contractors come into contact with -- and thus providing the best possible service to the community at large -- is not only legally sound and a measure of good business, but is also the most or perhaps the only ethically appropriate course of action. The service provided by the agency is vital to the community and can have substantial effects on the development and future learning of the children involved, and thus the importance of the quality maintenance and assurance of these services is all but impossible to overstate.
Objectives
Through adherence to the recommendations and guidelines of this quality assurance plan, the agency will ensure that all of its operations, whether conducted by employees or contractors, are carried out with the greatest degree of efficacy as determined by current research and knowledge. As such, the direct objectives of this quality assurance plan are to develop and implement policies that will facilitate and promote the continuing growth of pertinent knowledge amongst the agency and its members, and to establish an internal review policy to ensure adequate communication and implementation of identified best practices is occurring. This quality assurance plan also aims to identify specific legislation and areas of ethical or practical concern that require direct and explicit attention.
External Guidelines
There are several sources of law and other external guidelines that will...
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