Quality Assurance: Quality Assurance Audits
Quality Assurance Auditing
Quality assurance audits are conducted to test the degree of effectiveness of a manufacturer or service provider's quality management system (Russell, 2013). In other words, they are used to assess the extent to which an organization's practices comply with its quality requirements. The principle behind quality audits is that organizations ought to put in place thorough procedures/quality controls for their entire set of processes, and these procedures should help organizations realize the desired degree of quality. A quality assurance audit will, therefore, compare the organization's actual procedures against these 'desired' procedures to determine whether the latter have been properly defined, communicated, controlled, and implemented within the various departments in the organization (Russell, 2013). Upon completion of the audit, the audit team is required to give its honest opinion on whether the organization's practices align with its quality requirements; if not, the team ought to indicate the extent of deviation and propose suitable correctional measures (Russell, 2013). This text presents i) a hypothetical situation that calls for the conduction of a quality assurance audit, and ii) the corresponding audit checklist that could be used to guide the same.
The Situation
A meat manufacturing facility wishes to assess whether its safety and production procedures are being properly adhered to (ADT Business Solutions, 2011). It seeks to use the findings of this assessment to improve its reputation, and position itself better in the target market. Three key areas -- worker productivity, plant cleanliness, and food safety - have been identified...
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