Verified Document

Public Relations Effect On Society Term Paper

Inherent in any relationship is the opportunity for conflict to develop. Conflict most often develops when a miscommunication occurs between one party and another. Public relations can help mitigate conflict in a variety of ways. One of the most effective ways public relations managers work toward building effective relationships is via building strong communication networks. The role of a public relations team is to help foster effective, efficient and well intentioned communication between two or more parties (Bruning, 2000). A public relations representative or team may not necessarily ensure that one's communication message is accepted by all, however it is their job to ensure that a message is presented clearly and in a manner that is non-threatening to all the recipients of the intended message (Wilson, 1994).

The effects of public relations on the public are many. When public relations serves the public in an efficient and productive environment, positive relationships are formed and created. Positive and effective public relations are evident in communities and within organizations where open communication is supported and where a 'team' oriented approach to learning or growth and even competition is adopted.

Conclusions/Analysis

Public relations can turn a 'rowdy' crowd into a complacent and happy one. A good public relations team recognizes opportunities for improvement and acts on a given situation to ensure that everyone's needs are met. They are also capable of doing so in a manner that is non-threatening and embracing. Public relations has the effect of placating people, of encouraging people, of ensuring commitment and communication (when utilized effectively).

Of course, public relations can also have a negative effect on the public when it is not handled appropriately. If public relations representatives are not able to 'read' the public or a crowd, or are not able to send the message that relationship building is welcome and beneficial, chaos and conflict result. Thus it is vital that public relations serve as effective relationship managers, working to open the lines of communication and foster a team oriented environment. Public relations when used correctly can have positive effects including increased productively, sense of accomplishment and achievement on the part of individuals or the organization as a whole.

As an individual I feel that public relations...

I do agree that public relations is in essence, a form of relationship management. Far too often in organizations the term 'conflict management' is used to address issues that evolve between teammates working on a project or between internal and external customers. Most organizations and individuals would benefit from a relationship management rather than a conflict management approach.
If the principles of sound public relations are adopted at the outset and employees and top management officials are trained in the basics of public management and facilitations of open communications, there is likely to be more productivity and achievement realized at every level of the organization.

Public relations should be handled by individuals that are sensitive, open and diverse, and knowledgeable about the various tasks that might be carried out by different personnel within the organization. Public relations managers should be viewed less as manipulators than artists, whose job it is to craft intimate and productive relationships between people in an effort to help them realize their goals. I also feel it is vital that public relations representatives have a strong foundation in conflict management, so they know how to handle a potentially volatile situation before it becomes an issue, and learn how tom implement strategies that ensure the success and efficient operations of the organization at large. Public relations is overall, a positive art that has great implications for the world at large, including communities, organizations and individuals.

References

Bruning, S.D. (2000). "Public relations as relationship management: A relational approach to the study and practice of public relations." Mawhah, Lawrence Erlbaum Associates.

Broom G.M. (1986, August). Public relations roles and systems theory: Functional and historicist causal models. Paper presented at the annual meeting of the International Communication Association, Chicago, IL; in Bruning, 2000.

Wilson L.J. (1994). "The return to Gemeinschaft: A theory of public relations and corporate community relations as relationship-building." In a.F. Alkhafaji (Ed.), Business research yearbook: Global business perspectives (Vol. 1, pp. 135-141). Lanham, MD: International Academy of Business Disciplines and University Press of America, Inc.

Sources used in this document:
References

Bruning, S.D. (2000). "Public relations as relationship management: A relational approach to the study and practice of public relations." Mawhah, Lawrence Erlbaum Associates.

Broom G.M. (1986, August). Public relations roles and systems theory: Functional and historicist causal models. Paper presented at the annual meeting of the International Communication Association, Chicago, IL; in Bruning, 2000.

Wilson L.J. (1994). "The return to Gemeinschaft: A theory of public relations and corporate community relations as relationship-building." In a.F. Alkhafaji (Ed.), Business research yearbook: Global business perspectives (Vol. 1, pp. 135-141). Lanham, MD: International Academy of Business Disciplines and University Press of America, Inc.
Cite this Document:
Copy Bibliography Citation

Related Documents

PR: Public Relations in Society
Words: 2114 Length: 7 Document Type: Research Paper

Coombs and Holladay (2007) Coombs and Holladay use the support of the professional literature to find an explanation to the importance stakeholders came to play in their role with the management. Their next movement is back to history, this time deeper to the times where there was no such field as public relations. They start in their investigation with the Anti-Slavery Society, formed by Arthur and Lewis Tappan in 1831.

Public Relations Policies of a Private Company
Words: 1469 Length: 5 Document Type: Essay

Public Relations Policies of a Private Company in Kuwait Public Relations Policies Mais Alghanim Restaurant Kuwait Mais Alghanim Restaurant is a Kuwait-based private business corporation owned and controlled by Barakat family. The company offers all kinds of food, restaurant, and catering services to every kind of customers. Mais Alghanim Restaurant is recognized for its highest quality of food and excellence in customer services. Emile Barakat (Abu Edmond) carried forward the vision of his

Public Relations So What Is a Business
Words: 3963 Length: 11 Document Type: Research Paper

Public Relations So what is a business? A business is an organization that operates to generate profits, usually for its owners. Those owners may be a private individual or individuals, a group of individuals who form a partnership, or a wider group of people with a financial interest in the business and its profits because they are shareholders or members. The things a business does to generate those profits are varied.

Public Relations -- What Is It How
Words: 677 Length: 2 Document Type: Term Paper

Public Relations -- What is it? How is the public affected? How are you affected? Who won the last presidential debate? Wait -- before you answer this question, carefully analyze your response. Is your presently stated what you truly thought, while you were watching the debate? Or has your current opinion about the candidate, about who won or lost the last debate, changed since you heard what the pundits and media

Public Relations Campaign Proposal the
Words: 2403 Length: 9 Document Type: Term Paper

From this point-of-view the PR campaign's objectives in this case are: Increasing the company's market share up to 6% Increasing the company sales up to11% Identifying the target customer segments Identifying different categories of public relies on identifying values, behaviors, ideals, expectations, involvement degree or possibilities of acceptance of the ideas promoted by the campaign. Basically, for the new line of products for summer use, L'Oreal is targeting the same customer segments that

Public Relations' Role in Launching
Words: 2469 Length: 8 Document Type: Thesis

They did this by stressing the engineering expertise that the company is well-known for, coupling it with their well-respected Toyota Production System (TPS) which unifies suppliers to their internal supplier quality management standards. It is common knowledge that the TPS is a complex set of processes for coordinating with suppliers, and often requires up to a year of coordination between Toyota and a given supplier before a single product

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now