¶ … Protocols are an important part of any organizational paradigm as they provide a set of guidelines dealing with specific topics. This prevents potential legal issues, and allows for staff to be appropriately trained on specific issues. For our case study, we will use Louisiana State University Health Sciences Center (Shreveport). The purpose of this policy is to "define the services provided by the Pastoral Services Department for patients and employees of LSU-Health Science Center (LSU Health Sciences Center, 2013). The purpose of this paper is to provide information to help revise the current pastoral care protocol at the LSU Health Science Center.
Policy Overview
Pastoral care is a model of emotional and spiritual support that in the modern hospital is non-denominational and focused on the paradigm of servant leadership. During periods of high emotional stress, tragedy or situations involving the very sick, pastoral care can provide comfort for both patients and families. For LSU Health Centers, the policy for Pastoral care focuses on the patient's and family's spiritual well-being, holds regular worship services, provides religious literature from a multi-dimensional library, is available 24 hours/7 day a week, provides support for staff during debriefing and severe crisis situations. Moreover, Pastoral Care must document spiritual assessment and reassessment plus any and all interventions in the progress section of the medical record. The care is confidential and individualized, but noted in the patient's record (LSU Health Science Center). However, there are some limitations to current Pastoral Care that should be revised. Pastoral care, for instance, is slated during daily rounds in ICU and ER areas, during visitation...
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ethical hospice care is that it must be founded upon honesty. "Frank discussions about death and dying, clarifying knowledge of the underlying illness and knowledge of the dying process" is essential (Guido 2010: 35). However, this must be balanced with the patient's desire for confidentiality and his right to die in a way which honors his wishes. In this instance, a private and confidential discussion with Mr. West is
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