¶ … Happy on the Job: Is Employment Satisfaction among Saudi Nurses necessary for working Suitably in the Professional Settings and Improved Quality of Healthcare.
When it comes to Saudi Arabia, nursing plays a major role in any health care system. Many evidences support the quality of nursing care and patient outcome. Patient interact with nurses more than any other health profession. Improved level of job satisfaction among Saudi nurses will be significant in the delivery of quality healthcare to the patients. Variable such as appropriate wages, effective facilities, healthy environment, professionalism, suitable working hours, and successful management will improve the level of job satisfaction among Saudi nurses. The correlation between impaired job satisfaction levels of nurses will affect their performance in the clinical settings, which will certainly result in the poor quality of healthcare. Thus, job satisfaction among Saudi nurses is necessary for working appropriately in the professional settings and improved quality of healthcare.
Table of Contents
Introduction 4
Problem Statement 5
Aims and Objectives 6
Research Questions 6
Questions for Nurses 6
Questions for Patients 7
Literature Review 7
Job Satisfaction 7
Reasons for Job Satisfaction 8
Major Consequence of Job Dissatisfaction 9
Nursing Shortage 9
Nurses' Burnout 10
Role of Stress in Job Dissatisfaction 11
Job Dissatisfaction and Quality of Healthcare 12
Job Satisfaction and Improved Healthcare Quality 13
Methodology 15
Study Design 15
Sample Size and Participants 15
Time Frame and Process 16
Ethical Consideration 17
Possible Limitations 17
Results 18
Discussion 18
Recommendations 19
Introduction
Nurses are considered to be one the most important healthcare workers, who are responsible for the delivery of health care. There are strong studies supporting nurses' role in improving patient clinical outcome. It is a fact that nursing professionals should develop necessary skills and capabilities for the proper regulation of healthcare processes. World Health Organization has also identified that nursing professionals are also responsible for improving the quality of life, in relation with the patients (World Health Organization, 2013).
Studies in different health care settings and countries strongly correlate nurse's job satisfaction with decrease turnover, cost effectiveness and high quality of care. Many of other factors include positive and constructive policies of the organization staff education level, leadership, healthy work environment and employee job satisfaction and performance.
Job satisfaction can be defined as a satisfactory feeling regarding the employment and organization. For the purpose of this study, we will explore the impact of job satisfaction on quality care in KSA.
In MOH health care setting, nurses are the largest workforce and interact the most with patients. Their role in health care delivery is a private role.
The WHO has concluded that nurses are also responsible for improving the quality of life in relation with the patients. The Institute of Medicine, define health care quality as a care in safe, effective, efficiency, and care that result in patient satisfaction. It is the goal of every health care facility to provide high quality care, to meet accreditation and credential standard. Health care quality will influence the organizational success (Cimine, 2014).
Problem Statement
Studies have identified that most nurses are not willing to work in unprofessional environments. It is also a fact that job dissatisfaction has resulted in the lack of qualified nursing professionals among the hospitals of Saudi Arabia. Some of the recent statistics have clearly identified that 19.8% of the nursing professionals have left their job because of discontentment on the job (Mitchell, 2009).
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