Purchasing Process Flowchart
The organization is classified as a small business retail business in the beverage and food industry. Specifically, the business is an independently owned coffee roaster and coffee shop. The products sold by this merchant include coffee beans roasted in-house, hot and cold handcrafted coffee beverages, pastries, and hot and cold sandwiches. The target market for this business is primarily the people who work in the downtown area where the shop is located. This means that the target market accesses the products and services mainly during the weekdays when they are at work in the urban area characterized by mixed-use development. One target market segment lives and works in the urban area, while another major target market segment commutes to the urban area for work and may occasionally visit the museums, theatres, restaurants, and bars after hours or on weekends. The market niche that supports this business is Millennials who seek the hip urban atmosphere and either live in the downtown area or aspire to do so.
The business process selected is in-store products sales.
Description of Business Process
The in-store process for customer purchases consists of four basic stages: Point of sales readiness; customer entry...
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