This is largely due to the fact that, despite the constant sense of rejection of western influence among the older generation, the young generation of Muslim teenagers is more and more interested in the American lifestyle and every product that suggests a part of American culture. Dahlia Zayed, Regional Marketing Manager for TNS Middle East & Africa supports this point in her article "Fast food still sells in Egypt" arguing that the mirage of the American culture has made the society change. At the same time however, it is pointed out that the main part was played by the campaigns that tried to promote precisely the idea that companies have oriented their products according to the special needs of the Muslim religion which rejects pork meat or different other spices that otherwise make the basis of Pizza Hut products. This adaptability is important in a world of competition because it could mean the winning or losing of an important market. Craig S. Smith in his article "The Market McDonald's missed: The Muslim Burger" points out precisely this idea. He argues that the initiative to reconsider the Muslim market in terms of religious identity and not primarily as a source for profit has given birth to a new concept, the combination of the idea of classical American burger with the boef notion of beef meat. Thus, both needs were catered for. On the one hand, the tradition remains; on the other hand, it is in accordance with the moral and religious precepts of the local population.
Religion can be said therefore to play an important role in defining or redefining the strategies for certain markets. By comparison to the UK markets, Pizza Hut, from this point-of-view, did not have to reconsider its offer due to the fact that the common religion does not limit the offer in any way. At the same time however, there are other particularities the Pizza Hut brand had to face in order to reach success on the British markets. In this sense, in 1998 Pizza Hut received UK' Service Excellence Awards at the Consumer Services Category. This was the result of a thorough market analysis meant to improve the positioning of Pizza Hut in the hearts of the British consumers. In this sense, they did not necessarily considered changing the menu, but rather the main idea promoted by Pizza Hut UK. The article justifying the award is very useful for understanding the strategy adopted by the company. In this sense, realizing the higher standards of the British market in terms of the quality of the service and of the ambient, the Pizza Hut management decided to put more emphasis on the development of these areas that consumers found to be essential in order to become regular clients of a restaurant. Thus, their new concept promoted on the British market was summarized in the idea that "True, there's nothing very complicated about making pizza. But inspiring 11,000 staff throughout 380 UK restaurant locations to deliver a consistently high level of both product and service to one million customers a week is a feat requiring very high levels of skill and imagination." (UK: Service Excellence Awards, 1998).
The idea of the fast food industry is indeed a concept which entangles several meanings. It represents a business perspective, a political symbol, and a cultural linkage point. Pizza Hut, in this sense, is relevant for pointing out all these elements. At the same time, taking into account and comparing the marketing strategies the company implemented in a Muslim country such as Egypt and in a Christian one such as the United Kingdom, it can be said that the cultural and national element are one of the most important issues that any marketing strategy should take into account.
2. Research Proposal
The aim of the research paper will be to identify, in order to confirm or deny, the existence of a direct relationship between corporate strategies and territorial traditions. To reach a conclusion, several materials must be consulted and numerous intermediary questions must be answered.
2.1 Introduction
The fast food industry has become a constant of our daily lives and its significance is growing exponentially each year. Proof of this stand the large numbers of local stores opened and the global expansion of renowned fast food chains, such as McDonald's, Burger King and more recently Pizza Hut. Much has been said about the fast food industry and the products it commercializes, the comments coming from both disclaimers as well as supporters. However, the dispute seems far from being over.
When analyzing...
However, the main segment of Pizza Hut customers is consisted of people aged 16-35, with medium incomes, medium education, and low gastronomic education. In addition to this, secondary segments are consisted op people aged 35-55, with medium to high incomes, and medium to high education. Pizza Hut is also addressing the vegetarian segment, by developing products for vegetarians, like Veggie lover's pizza, various types of salads and desserts. Also,
The cultural practices are evolved and based on the financial, social and moral understanding and capabilities of the local population, and it has been observed that Americans, Asians and Africans share extremely different perspectives and understanding on these issues, therefore the cultural adoption has been intense in countries where the technological revolution has been of the same intensity as in North America (Zelli, 1993). In some of the cases,
professional journals resources. Burger King beefs up global operations What is Burger King's core competency? How does it relate to its chosen strategy? Burger King is a fast food chain that offers two unique components to customers regarding its 'burger experience': the ability of users to customize their burgers and also the fact that its burgers are flame-broiled (Brock 2012). How would you explain how Burger King has decided to configure and coordinate
Using cultural dimension frameworks including the Hofstede Model of Cultural Dimensions will also give Burger King greater insights into how they can successfully launch into smaller, yet highly profitable nations (Hofstede, McCrae, 2004). If given the responsibility of running Burger King as CEO, I would actively concentrate on every aspect of quality first and also measure customer satisfaction constantly. My first series of strategies would be to measure service quality
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