PHI Security and Privacy
Privacy and security is significant for any institution operating under offices because of clients, which prompts for the need of protecting the flowing information. In the context of a hospital, there is need for protecting the client's information in order to assure them of their privacy and security. Privacy is always important when attending to the clients since it provides an environment where the latter can open up to their doctors. Privacy refers to what the protected; information about the patient and the determination of the personalities permitted to use while security refer to the way of safeguarding the information through ensuring privacy to information (Rodrigues, 2010). The patients also need security because of the inevitability of serene environment for their recovery. Even though St. John's hospital presents good strategies in terms of their sound policies, this is not enough in ensuring confidentiality in the information of the clients. The cleaning staff, referred to as the subordinate staff, still have access to the discarded printout meant for keeping the information about the clients. Considering that the cleaning staff have already accessed the information, there is need for appropriate action towards them besides an action by the IS administrator.
Response to the situation
The cleaning staff have not done wrong in this situation since the source of whole challenge is from the management. Avoiding the utility of the paper shredder is one of the major cause of the circumstance facing the company (Rodrigues, 2010). The hospital does not use paper shredder on the documents, which contain vital information about the clients. This explains why the cleaning staff have an easier access to the information. Paper shredder is important for any institution who would like to keep vital secret about their organization otherwise it would expose their weakness. This applies the same to the information provided by the clients. The use of paper shredder on the already used document is essential for the hospitals since it assures security of the information provided by the client. This hospital needs the use of paper shredder to that the employees do not leak any information, about the client, to the third party. The machine shreds the document into small pieces making the written words unreadable.
The state of the organization shows that it has not been complying with the guidance provided by HIPAA privacy rules. There is need for proper management that assures of protection for the patient's information. The management has not put proper strategies that look into the state of the flowing information. HIPAA presents a set of rules that guides the management in the context of ensuring privacy and security for the patients. The hospital has the challenge of presenting privacy and security of the patient hence the best response would be complying to the HIPAA Privacy Rules. The HIPAA lists standards within which the hospital can relate with the patients while ensuring their privacy and security. The rules provides determines the information type that needs protection and the situations in which disclosure may be inevitable. The HIPAA privacy rules also defines when an individual can have right of controlling the use of his personal information (Rodrigues, 2010). This rule is often important to PHI because of their universality in application since the hospital can use it any situation including electronic, paper and oral. This privacy rule is applicable in the situation of the hospital because the latter need a better way of ensuring privacy and security for their patients.
Type of training
Training forms one of the essential factors in the process of seeking for a solution to the challenge facing the institution. It refers to the process of providing acclimatizing the hospital'semployees to a newly introduced strategy. The most basic training will involve caring for the clients. The employees should be aware of the ways in which they should be caring for the clients to ensure that they understand the message type given by the latter. Caring for the clients forms the basis of training as it provides the foundation for which all the training will occur. Caring for the client goes together with minding about their privacy and security; hence, it would be important to train the employees on how to care for their subjects. Training provides assurance for meeting the objective of any laid down strategy since it makes every individual within the premises enlightened.
Considering the situation of the company, I would consider offering training on better ethics of how to relate to the patients. This would involve training the employeeson the best way of relating to the clients considering that the clients always have different attitudes. I would train them on how discern the information needed for disclosure and those that should remain private. The employeeswould also need to understand the best ways storing...
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