PEST Analysis
In business and marketing, there are many factors that can affect the business environment from both inside and outside the corporation. Many internal elements can be controlled within the business itself, but the organization has little control over external forces such as politics, the economy, society or technology. The micro-environment and the macro-environment can both affect the way a corporation conducts business (Haughey, 2008).
There are distinct differences between the micro- and macro-environments. Within a firm, a business deals with individuals such as shareholders, customers and vendors. These individuals are able to control certain aspects of the company's operation to maximize its profits. This is known as the micro-environment (Gillespie, 2007). Unlike the micro-environment where factors can be monitored and controlled, however, the macro-environment deals with factors that affect the firm from outside the business sphere. Political, economic, social and technological changes, otherwise known as PEST, are examples of factors within the macro-environment that can affect or even threaten the way in which a firm...
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