Performance Appraisal NATIONAL VOCATIONAL & EDUCATION SYSTEM
PERFORMANCE APPRAISAL
When & How
360-Degree Method
Favorable for Employees and Managers
This paper discusses the theory of performance appraisal. The uses and objectives of the performance appraisal method are also discussed. It also highlights the most common method of performance evaluation; 360-Degree. The main objective of this paper is to find out if the performance appraisal method is for encouragement of employees only or it can reduce their morale too.
The performance appraisal is a process that provides an analysis of a person's potential and hard work which helps in making informed decisions for a particular purpose. A performance appraisal is a process through which the performance of an employee is analyzed. The basic purpose of performance appraisal is the career development of the individuals and it consists of regular feedback on their work and abilities. Performance appraisals are designed to encourage the employees to work harder for their jobs.
The performance appraisal is a very essential part of the human resource department of all the organizations. An effective appraisal can not only help in improving the behavior and work quality of the employees but it also helps to motivate an employee to contribute more to the organization. Through performance appraisal relevant information regarding the past, present and future work performance of an individual employee is evaluated and reviewed.
Purpose
The basic aim or purpose of the performance appraisal is to monitor, manage and improve individual and organizational performance in correspondence to the strategic direction of the business. Performance appraisals gives the employee the opportunity to have discussions with the managers about their job performance, importance of their role, criteria for measuring performance, training needs and future aspects.
Objective
The main objectives of this performance appraisal system are to provide the employee information related to their work and to give them feedback on their overall performance which is very beneficial for the business objectives. The manager should have a continuous observation of the performance of the employees and should point out any deficiencies the employee has shown and should provide proper training to them. The most important purpose or goal of the appraisal is to improve the future performance of both the employees and the team leaders. Managers can get guidance from the staff members who can help them to make their jobs more productive. Employees can identify the problems that they face through feedback given in the performance appraisal and can take steps to rectify them. The whole process can become effective if the manager cooperates with the employees and start working in harmony to achieve the same goals.
When & How
There is no proper date or time given about when a performance appraisal should be carried out and how often the organizations should arrange meetings with their employees while some organization's appraisals take place after six months or on yearly basis. Usually the employee's immediate manager conducts the performance appraisal because they generally have better information about the employee and are responsible for their performance.
In most organizations, a senior manager conduct's the performance appraisal and approves the results drawn from the appraisal in order to ensure fairness, especially if the performance bonuses are linked with the appraisal. From this discussion, the employee and manager should be able to co-ordinate with each other and should agree upon a plan of training and development for the employee. This plan is commonly known as Personal Development plan (PDP). These plans are useful for the managers who are working with employees that are facing poor performance issues. However, this traditional approach seems to be changing due to the use of 360 degree feedback in large organizations.
360-Degree Method
The concept of the 360 degree feedback is that not only does the employee have their performance accessed by their direct line manager, but also by their colleagues, sub-ordinates, other departments and sometimes their customers. It focuses on providing feedback to the employee rather than accessing the employee's work. The 360 degree feedback approach is more concerned about the development of the employee rather than the reviews on their performance. Any negative feedback can be easily conveyed to the employee as it is not the perspective of only one person and is from a more reliable source.
Favorable for Employees and Managers
The performance appraisal is beneficial for both the employee and the manager. Sometimes the employees and manager do not get along and they don't know the reason. This problem that arises due to lack of communication between the employee and the manager can be resolved through a performance appraisal. Moreover, the performance appraisal...
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