The authors begin with the understanding that "organizations are cooperative systems that rely on the willingness of members to behave in ways that support the organization" (p. 453). They use attribution theory to develop their hypotheses regarding not only how influence tactics affect employee resistance to change, but also the ways these relationships are moderated by the leader-member exchange. A total of 167 employee surveys, from two different companies entitled OIL and BANK to protect their anonymity, were received and analyzed. It was found that most change efforts fail to reach the objectives. Reconciling past findings, Furst and Cable (2008) surmise that for managerial influence tactics to be effective, the leader-member exchange had to be strong. Employees used the quality of their relationship with their management to determine the intent and meaning of the influence tactics being utilized. When high levels of leader-member exchange is available, employees exhibited lower resistance to ingratiation tactics. Low levels...
However, interestingly, high levels of leader-member exchange did not reduce the resistance to these two 'hard' methods of managerial influence.
Organizational Change in the Public Sector This research proposal explores the feasibility of management in the public Sector as an organizational paradigm and new model in organizational development. The literature review reviews numerous journal articles that explore on the key concepts of change management strategies from a public sector project management perspective. The authors suggest that employee's participation, effective feedback across the board, and empowerment of subordinate staffs is a major
Change Plan Effectiveness of the organizational change There are various questions that the leaders of the organization have to ask themselves such as what happened after the changes? Were the expected results got? What were results got that were unexpected? Did the performance of the organization improve? Did the performance decline? Do any adjustments need to occur? The changes that have been implemented should be reflected on the performance of the organization.
Organizational Change Management Plan The pervasive adoption of home care treatment programs over their more costly and less flexible institutionalized counterparts is forcing rapid change throughout the healthcare industry. Many of these changes are predicated on serving the patient more effectively, and this often encompasses their treatment programs, the level of patient satisfaction attained with their remote care, and the effectiveness of remote support and treatment from trained healthcare professionals. Telemedicine's
Organizational Change and Development in Public Sector Additional points are in red per Rewrite Edition April 6, 2012 Organizational Change and Development in the Public Sector One of the most challenging aspects of organizational change is defining a compelling enough vision for associates and employees to concentrate on so they see the value of changing how they work and why. Empirically-based studies indicate that transformational leaders are the most effective at clearly defining and
The change that outsourcing and SAs bring into organizations is, or should be, planned. It is the result of specific efforts by a change agent (individuals and groups who take responsibility for changing the existing behavior patterns), in this case managers. Planned change processes are a direct response to someone's perception of a discrepancy between the desired and actual state of affairs (performance gap). Performance gaps are at the same
Organizational Change and Stress Management How Change Agents Can Contribute to Change Resistance According to Hussey (2000), as far as effective management is concerned, change remains a critical aspect. It can be noted that through their actions or inactions, change agents in most cases end up contributing towards the very occurrence of resistance (Ford et al. 2008). To begin with, by breaking agreements before or during the change process, change agents make
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