Panera Bread Company Marketing Strategy
Panera Company is a chain of bakeries that are based in the U.S. And spans all the way to Canada. It produces a series of baked foods, mainly bread, and cakes. Its customer base is local and international. Currently, the company is the leading bakery in the market. It has cut out a special niche for itself in the market through a series of marketing strategies that ranges from online marketing to direct marketing. In this paper, the marketing strategies employed by this company are analyzed with the view of concluding on how the strategies have helped it obtain a competitive strategy over the rest of the competitors in the market.
Direct marketing
Direct marketing is that form of marketing in which the company avails its goods and wares directly and physically to where the clients can be found. Reasonably, the company gives the consumers a chance to taste the products directly in a manner that enables them to view clearly what the company has to offer (Roberts and Berger 2012). In the case of Panera Company, the company has been conducting trade fairs in the public domain to enable the members of the public to come and witness the products that they have. During these fairs, the company has their staff taking the interested potential buyers through the process, showing them the prices as well as answering all the questions that they might be having (Adcock, 2014).
This type of advertising is advantageous of because it enables the company to put their best products on display. Secondly, the amount of time that the products will be showcased is much longer compared to the time taken to do the same over the media platforms. In the media platforms, the amount of time the advert will take is determined by the advertisement fee to be paid. As a result, the company will only devote to spend; less by advertising for shorter periods, which will end up limiting the coverage that would have otherwise been achieved. On the other hand, direct advertising gives the company all the time to carry out their advertisement agenda. In the latter option, the company will be better placed to have sufficient time with the clients than in any other form of advertisement. It is also a fact that in the direct advertisement method, the company will be able to have a direct interaction with their clients as opposed to the other forms of advertisement. One-on-one interaction results in instant feedback, which is appropriate for timely decision-making (Roberts and Berger 2012).
Online marketing
This is the use of the online platform to reach out to the company's potential clients. There are several avenues and types of the Internet-based advertising, as is sometimes called. These include those meant to reach specific target groups and those meant to reach out to the general masses out there in the public (Sheehan, 2010). The former refer to the use of websites and private company sites that are only accessible to a select few in the market. The other options are those meant to reach out to the public: whether known to the company or not. This entails using of public websites, the social media, as well as the use of blogs
Panera Company uses much of the online marketing avenues. It does it with blogs, the social media as well as websites they haves created specifically for advertising. It is with the online platforms that the company has succeeded to reach out to the kind of large clients that it now has, especially outside the home country. The fact that the social media enables the customers to give their comments easily and conveniently concerning the products gives the company the best avenue to collect views that can be of use in decision-making (Adcock, 2014). The company utilizes the social media to make sales with the help of the following avenues:
Business- to-Business (B2B)
On this platform, the company engages with other businesses and cooperates within its circle. For instance, communicating with the suppliers, the distributors, and other supports such as the financiers. In this case, Panera Company has developed a special online forum where they get the chance to communicate with these stakeholders.
Business-to-Consumer (B2C)
This is the most emphasized form of communication that the company has devoted much time, attention, and resources. Ideally, it is the point of sale that matters most to the company. The ability to generate revenue is what drives the company to have a reason to concentrate most on the customers more. In this communication avenue, several forms are applicable...
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The franchisee program should continue to draw new potential owners due to the growth and strength of the Panera brand. Geographic growth opportunities are also strong. The company has many unsaturated markets. If the company can achieve St. Louis-level saturation (1 store per 67,000 people) in all major markets, there is room for strong domestic growth for many years to come. The firm will need to begin expanding into the
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