Uber, the app-based ride-sharing system, has attracted a lot of attention for its business model. The company has raised successful rounds of both debt and equity financing, to the point where it was eyeing a $50 billion valuation prior to an IPO, making it the world's most highly-capitalized start up (MacMillan & Demos, 2015). This was towards the end of 2014, which means the company's valuation today would almost certainly be higher. Is an app worth billions? How has it become that Uber is so attractive to investors, even knowing that they are facing regulatory hurdles on many fronts, in particular with respect to the issue of licensing.
Uber's Operations
Uber is an app-based ride-sharing system. There are other such systems, but Uber is the largest. There are different tiers of Uber. While the top tier provides quality vehicles and professional, licensed drivers, the lowest tier could be any ride in any car, more or less. A customer uses an app to digitally "hail" an Uber driver, using an automated dispatch system. The driver then comes, and the user pays a rate that depends on both the distance traveled and the volume of traffic in the system at that given point in time. Uber has become the dominant player in this market, with more than 65% share globally. With over 400 cities, Uber has greater geographic spread than its app-based competitors (Premium Herald, 2016).
At this point, Uber's main competition comes from established taxi companies, rather than the other app-based systems. Taxi companies provide the same service, and many now use apps as well as part of their intake and dispatch functions. Further, taxis typically have monopolies in their areas, which Uber usually challenges. In a few cases, taxi lobbies have been powerful enough to keep Uber from a city -- Vancouver is one example -- but in most cities Uber has been able to either work around the taxi lobby or otherwise been able to conduct its operations in direct competition with taxis (Young & McQuigge, 2015). Many passengers prefer Uber to taxis because there are more drivers, often lower prices and the app is more feature-rich, for example in terms of mapping and communication.
Aside from its competitiveness and market position versus other apps, Uber is attractive because it has resonated with consumers. This has, in turn, allowed Uber to expand rapidly around the world. The company's growth trajectory has been attractive to investors as it has added most of the world's major cities, and has plans to enter most of the rest of the world's major markets. The market recognizes, rightly, that there is more room for Uber to expand. First, there are suburban markets. If Uber can succeed in urban markets where competition from taxis is strong, then it should surely succeed in the suburbs where taxi service is relatively poor, the thinking goes. Even in smaller cities where there are limited public transportation options, Uber can fill in gaps in the market. The people who started Uber saw an opportunity in the transportation market where needs were going unmet, and that is why they started Uber. There are still market needs unmet, and Uber is now well-positioned to exploit those needs.
There are other elements to Uber's operation that hold promise for growth as well. First, the company can offer split rides, a.k.a ride sharing. With this, the users would share rides if they were going in the same direction. . A good scenario for this would be leaving downtown areas to return to the suburbs late at night -- people can share the ride and lower the cost. This service, Uberpool, is a new innovation that taxi companies have not done much to encourage, but because it is beneficial to consumers, they have responded positively to it. Self-driving cars are another innovation, an emergent technology that in the long run provides tremendous opportunity for Uber to corner that market, the self-driving tax, by virtue of already holding a dominant position on the app side. The market sees the potential in something like this, where Uber can be a major player in disruptive technology in the transportation field, and thereby capture tremendous market gains. This potential is long-run and speculative, but investors are reasonable to think that at least there is potential there for Uber.
Disruptive Technology
Uber is already a disruptive technology in transportation. The original concept was to leverage the space that was already available in vehicles. Vehicle capacity that was not...
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Slice of Heaven and Associates Tiny Homes Market Plan Slice of Heaven Marketing Plan Product Description Value Proposition Critical Issues Market Macro Environment Market Size and Growth Market Trends Target Market Segments Competitive Analysis Direct Competition Indirect Competition Marketing Marketing Objectives Financial Objectives Positioning Strategy Product Strategy Pricing Strategy Distribution Strategy Integrated Marketing Communications Strategy Advertising Sales Promotion Direct Marketing Public Relations Branding Strategy Market Research Revenue Break-Even Analysis Sales Forecast Expense Forecast Marketing Marketing Implementation Controls Marketing Organization Contingency Planning Appendix 1 Positioning Map Appendix 2 Marketing Organization Executive Summary Goals Founded in 2016, Slice of Heaven is a community of small economic homes set in an urban setting that
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