Outsourcing
IT Outsourcing
In the two articles used for this analysis, the role of outsourcing as a means to gain greater cost advantages, greater time efficiencies through consolidating support and call centers of internal IT departments, and reduce customer service employee churn were the three major factors driving companies to outsource. Outsourcing is being used through financial services, banking, insurance and throughout manufacturing companies looking to reduce operating expenses and offload non-essential processes that take resources away from the core businesses of these companies. These are the motivations of the companies m mentioned in the two articles used for this analysis.
Analysis of Outsourcing
In the article titled IT: The Mother of all Outsourcing (Smith, 1997) the author presents examples of how IT outsourcing is giving a wide range...
Outsourcing ZeusCorp is known for its effective and efficient outsourcing practices. The cost of labor is examined to elevate at a very high pace ever since the global inflation has taken roots in the contemporary market place. By comparing the currency rates and the cost of labor the fact become vivid that outsourcing from third world and other developing countries is a cost effective solution to successfully penetrate the market of
In addition research has found that estimate that nearly 252,000 computer programming and computer software engineering jobs could be outsourced 2015(Zarocostas). However, 1.15 million new IT jobs could be produced by 2012 (Zarocostas). In addition to the increased number of jobs that are being outsourced. Such outsourcing impacts the economy in many ways. Although many argue that outsourcing has a positive effect in the long run, for many workers outsourcing
Contracting officers today must have the skills or competencies required to become the business leaders of the future (Steele 2000)." An article found in the ABA Banking Journal asserts that Chief Information Officers are interested in it outsourcing because companies are able to acquire it skill sets that may not be present at the internal level. In this article Siemers (1995), explains that One of the reasons CIOs believe that
0 as well as 2.0, is the loss of managerial control over the performed operations. Managers find it more difficult to control virtual teams than the employees that work in the direct sub-hierarchy. In order to regain some of the lost control, managers could delegate internal workers to the vendor and charge them with the supervision of the foreign team. However, this solution increases the costs, as the delegated managers
Client-partner relationships must also be carefully vetted: financial stability, a proven track record, and the need for long-term as well as short-term cost savings must be addressed. Given the critical nature of the relationship, problems with the provider can result in damage to the client's other relationships, including customer relations. The client and service provider should also be on a similar path of technological growth and it is essential that
Outsourcing is generally conducted for the benefit of the individual firm, but often creates negative outcomes for the economy at large. The best way to understand the economic issues surrounding outsourcing is to understand the economic tradeoffs at play. Two case studies will help in fostering this understanding. Fishman discusses the experiences of Wal-Mart suppliers, struggling to compete in a global marketplace. Friedman discusses some of the non-economic factors involved
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