Outsourcing in a Global Community
"Even though 'Outsourcing' has its demerits and has been criticized the benefits which it brings is advantageous to the U.S. both now and in the long run."
This statement identifies a claim of fact showing that even though outsourcing has its demerits as any other condition would entail, the benefits which the U.S. economy would achieve by way of outsourcing is much more than its disadvantages and the advantages are not only beneficial now, but also in the long-term.
Outsourcing results in while a firm contract out a business activity to an outsider supplier. This process is normal within the U.S. economy for quite a substantial period. It has become easier to outsource business activities like the customer service, telemarketing, and document management. Other businesses inclusive of medical transcription, tax preparation, and financial services also outsource their activities. The estimates made by the Gartner research firm by the end of 2004 reveals that one out of every 10 IT jobs was outsourced overseas. Deloitte Research indicates about the outsourcing of 2 million financial sector jobs by 2009. The McKinsey Global Institute estimates that the volume of offshore outsourcing will grow by 30 to 40% a year for the ensuing five years. The analysis made by Forrester Research predicts about the 3.3 million White collar jobs will transformed by 2015. (Drezner, 2004)
Discussion:
Forrester Research also predicts that the U.S. will lose a total of 3.3 million service jobs to outsourcing within the period between 2000 and 2015. AMR Research indicates about the outsourcing of information technology jobs by the one fifth of manufacturers and financial services companies and expects that the percentage will be doubled in the ensuing two years. (Annett; Wong; Creighton, 2004) It has been criticized that while many U.S. companies anticipated drastic surpluses from sending some jobs overseas, those anticipations sometimes have not been attained. As per the survey conducted by McKinsey Global Institute Survey of 216 top-level US. executives, businesses anticipated saving up to 70% but the average savings was about 20%. Moreover about half of the responses from those having overseas projects were prone to bring their work back to U.S. since those anticipated cost savings were not attained. (The Pros and Cons of Offshoring)
It has been revealed by the critics that what companies fail to see is the prospective concealed costs of outsourcing. These constitute the legal costs of effecting to a contract between companies, and time spent coordinating contracts. This cost is difficult to predict resulting in overall costs to be underestimated that in turn results in overall surpluses to be overestimated. Sometimes we fail to comprehend that the companies providing our outsourcing activities are more than probable to be outsourcing to more than just us. In consequence to this, the decisions made by such outsourcing companies may probably be less conducive to our all round corporate objectives while justifying being more gainful for them. While resorting to outsourcing it is significant to view at the possible loss of flexibility in reacting to varying business conditions, deficient of internal and external customer concentration, and sharing cost savings. The loss of such functions in several cases outweighs the probable cost surpluses of outsourcing. (The Disadvantages of Outsourcing)
The loss of internally acquired skills is regarded as a major criticism against outsourcing. Resorting to outsourcing the purchasing side of business companies will free their purchasing professionals who in the course of building their career have gathered corporate executive capabilities that would prove to be beneficial within the organization. At the time of outsourcing loss of regulation is evident but when company is not desirous of liberating some of the regulations then one visualizes having a lot of problems with outsourcing that could be the reason sufficient to decide not to outsource. Another difficulty associated with outsourcing is that when companies rise to enhance the amount of employee turnover, and the quality of the performance of one's employee declines. The reason for such occurrences are that contract employees are less company focused and they do not care about the overall effectiveness of the company. (The Disadvantages of Outsourcing)
Irrespective of the fact that outsourcing has its own disadvantages, many economists reveal outsourcing generates benefits over its demerits even now and also over the long drag by reducing prices to consumers, making companies more productive and orienting workers to more effective jobs. Additionally, the U.S.A. apparently getting more jobs out of income from foreign investment...
"The creation of new jobs overseas will eventually lead to more jobs and higher incomes in the United States...An open economy leads to concentrated costs (and diffuse benefits) in the short-term and significant benefits in the long-term. Protectionism generates pain in both the short-term and the long-term." (Drezner, 2004, p.1) in short, what is good for commerce abroad will, in a free market, eventually yield dividends for the American
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