Organizational Problem
Example of an Organizational Problem
An Analysis of a Failed IT Project at the Los Angeles Unified School District
Case Overview
In January of 2007, the Los Angeles Unified School District began using a new ninety five million dollar IT enterprise system built by SAP with Deloitte Consulting managing the project (Bowers, 2009). The system was built because the entire existing infrastructure was outdated and consisted of a variety of different software systems that were put together piece by piece over the years. As a result, the schools administration capacity was deemed to be very inefficient and many of the IT functions were redundant across departments. Therefore, the entire school system could reduce the amount of administrative work needed to maintain the schools if the system was modernized.
However, the project was deemed to be a horrific failure in regards to the schedule and the budget. Furthermore, once the system was up and running, teachers and employees were under paid or over paid; in some circumstances, not even paid at all. Many of the employees had no idea how to use the new software and as a result many of the names in the database were simply deleted by mistake. It is fairly common for...
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