¶ … organizational approaches, it is easiest to start with the classical approach, mainly because the focus is different here: if for the two latter approaches, the focus is on the human resource, on the employee, in the case of the classical approach, the focus is on the manager and on the management process. The classical approach proposes principles of management that should guide the manager in the decision making process, as well as in the subsequent implementation phase.
The number of principles varies, depending on the different authors who have worked on this approach, ranging from the three principles proposed by Mooney and Reiley (the principle of co-ordination, the scalar principle and the functional principle) (Mooney, Reiley, 1947) and the fourteen principle that Fayol has put forward, with his own admission that there is, in fact, no limit to the number of management principles.
Perhaps the most important difference between the classical approach and the other two is that the classical approach does not take into consideration personalities as a factor in the managerial process. As previously mentioned, the exclusive focus is here on mechanisms, on structures and processes. The organization, as seen by the classical approach, is not a group of individuals: it is, instead, a group of mechanisms that need to be regulated through a series of processes and through the decisions that the manager makes. It simply makes things overly scientific and bureaucratic.
In opposition to the classical approach, the human relations and human resources approaches take more into consideration the social aspects of management, notably looking at how the working force needs to be managed in order to produce the best results in the organization. The classical theory had proposed principles and regulations as the way to boost productivity. The human relations approach makes the point that managers need to take into consideration motivational strategies in order to stimulate the employees to increase their productivity.
The human relations paradigm also emphasizes the role of the manager as a communicator. The approach emphasizes that a successful management binds the workforce to some joint objectives that favor both the employees and the organization (Eisenberg, Goodall Jr., Tretheway, 2009). As such, the manager needs to successfully identify and communicate to the workforce these common goals, their importance in the overall development of the organization and the way these have a positive impact on both workforce and company.
The human resources managerial approach takes things even further, as an extension of the human relations approach. Instead of looking at the employees, this approach looks to the organization itself in an attempt to identify ways in which the entire organizational culture and climate can be improved so as to stimulate the performance of the employee. The idea is to ensure that the objectives of the employee and those of the company merge into one unique objective, stimulating thus the employee to work towards achieving this.
The main addition of the human resources approach is that it puts the human relations approach in the wider context of the organization, with all its processes and complex mechanisms. At the same time, it does a better job than the human relations approach in correlating the two fundamental aspects: the maximization of individual satisfaction and the maximization of organizational performance.
As a direct consequence of the paradigm presented in the previous paragraph, the core cell of the organization is the team, a group of employees that work together with a distinct objective and purpose, usually towards the delivery of a certain product or project or towards fulfilling a company goal. The human resources approach is overarching, almost exhaustive: it uses all channels of communication that are available, it proposes a wide array of communication content etc.
Very useful in the development of the human resources approach were different motivational theories, such as Maslow's, who proposed five different levels of behavioral needs that each individual has. According to his theory, managers need to take into consideration these different levels of needs when implementing policies and making decisions. The degree to which these needs are satisfied are essential for the success of the company.
The human resources approach appears as the most complete of the three approaches and the best to deal with the challenges that the organization faces in the current global business environment. In many cases, it puts together the instruments that the classical and the human relations approaches propose. For example, when referring to communication, the human resource approach proposes both formal and informal communication style, depending...
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HOME DEPOT'S BLUEPRINT FOR CULTURE CHANGE Start reading Harvard Business Review (HBR) article: Charan, R. (2006). Home Depot's Blueprint Culture Change. Harvard Business Review, April, Vol 84 Issue 4 p. 60-70. Assignment Expectations (Content) Based HBR article Charan (2006),pages paper Home depot's blueprint for culture change Steps the team took to make the change The Home depot team undertook four main steps to ensure that the company changed its mechanisms are metrics, processes, programs,
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