Resistance to Change
The concept of employee resistance to change is an important one to consider especially from a change management perspective, wherein a change in some aspect of an organization is required. Overcoming the hurdle of employee resistance to change can be an imperative part of effectively implementing change. Therefore, knowing what to do to assist in rising above this hurdle should be an essential element of change management. This paper will consider the organizational factors and employee attributes that may contribute to employee resistance to change.
Resistance to change may be defined as the action and behaviors of individuals or groups as whole who view a change that is implemented within their space as a threat to their ability to successfully perform their duties. Resistance can come in a variety of ways -- through active and passive behavior -- but is typically negative in some aspect and contributes to the formation of a negative perception among others that prevents the change from being fully embraced in a positive manner by all.
Organizational factors that can impeded acceptance of change can be the way that information flows or is passed around the organization (Hanif, Khan, Zaheer, 2014). For employees to embrace change they need to understand the valid reasons for the change. If the organization is not supportive of providing this information or of educating the employees as to why a change is being effected, it is very unlikely that workers will be in...
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Employees handle a large amount of private documentation and must uphold the law of confidentiality legally and ethically. Despite the stress on confidentiality of client information, communication flow is still important to the organization's ability to get work done. / Thus confidentiality in the service of customers, not in the service of secrecy is the organizational mantra. Additionally, communication is not simply fostered in the organizational culture's common professional dress.
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