. (Patterson, Grenny, Maxfield, McMillan & Switzler, 2008) by including more of the directors in on her original thinking she would have been able to develop more support before going in front of the management team. She lacked a more encompassing vision. This would have helped get the project moving more quickly and would have had everyone engaged in the action. This would have had more directors proactive and positive when discussing it with their staff, going a long way towards outweighing the resistance to change.
References
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Patterson, E., Grenny, J., Maxfield, D., McMillan, R. & Switzler, a. (2008). INFLUENCER the Power to Change Anything, New York: McGraw-Hill.
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