Organizational Behaviour
Organizational behavior -- globalization and diversity
Diversity is becoming more present within the contemporaneous business climates and it is necessary that economic agents devise and implement the most adequate strategies in responding to the challenges of diversity. Diversity in itself is not only a constant presence, but also a generator of impacts and organizational change. A relevant example in this sense is offered by the fact that diversity forces changes at the level of the leadership styles. Furthermore however, diversity also impacts organizational bottom line and productivity.
In light of the new evolutions at the level of the business climate, numerous changes occur in the previous paradigms. Specifically, one can easily observe shifts in organizational paradigms and to exemplify these, the cases of several Malaysian firms are introduced. Finally, the concept of organizational culture is detailed and emphasis is placed on the strategic strengthening of organizational culture.
Table of contents
1. Globalization and diversity
3
1.1. Globalization
3
1.2. Diversity
4
1.3. Impacts of diversity
5
1.3.1. Diversity impacts on the 21st century workforce
5
1.3.2. Diversity impacts on leadership style
7
2. Organizational impact of diversity
8
2.1. Diversity, productivity and the bottom line organization
8
2.2. The case of Wal-Mart
9
3. Shifting organizational paradigms
12
3.1. Different paradigms
12
3.2. The case of Malaysian companies
15
3.3. Change in structure in Malaysia
16
4. Organizational culture
18
4.1. Changes in diversity and changes in organizational paradigms
18
4.2. Strategic strengthening of organizational culture
19
5. Conclusions
21
References
22
1. Globalization and diversity
1.1. Globalization
The past recent decades have been characterized by liberalizing markets, intensified international trade and transcending values. Each of these features is complex and dynamic. At the level of international trade, the role of China as an outsource destination and massive exporter is observed. At the level of values -- including political, economical or cultural -- the propagation of the Western values across the globe is witnessed.
Globalization is however a complex concept, with an even more complex manifestation. The following lines present several definitions of globalization, as they are featured in the specialized literature
"Globalization refers to any force that creates an unexpected, uniform, sometimes disruptive condition across heretofore-impermeable boundaries within which the relevant conditions were previously varied" (Mobley, 2006).
Globalization represents the "tendency of investment funds and businesses to move beyond domestic and national markets to other markets around the globe, thereby increasing the interconnectedness of different markets. Globalization has had the effect of markedly increasing not only international trade, but also cultural exchange" (Investopedia, 2011).
The definitions of globalization vary and they are either generalist or more business specific. They nevertheless have the commonality of presenting the concept as a force by which national values, information and resources are joined within the global context.
1.2. Diversity
In the setting of globalization, economic agents came to transcend boundaries and benefit from the comparative advantages of other regions. The comparative advantages refer generally to cost efficient labor force, technological development or an increased access to natural resources. In the case of the first comparative advantage -- labor force -- the process of capitalization on this benefit was generally materialized in the opening of plants in the foreign regions and the employment of local workers.
But aside from the fact that economic agents perceived globalization as an opportunity to enhance their revenues, individuals also recognized globalization as a possibility of improving their lives. They as such commenced to transcend boundaries and sought employment in other countries which promised improved living standards. This is the context in which diversity in the workplace was created.
The concept of diversity is generically used to refer to a situation in which people of more cultural and otherwise backgrounds are united within the same group. In the case of workforce diversity, the group is united under the umbrella of the business entity.
"Workforce diversity refers to the division of the workforce into distinction categories that:
(a) have a perceived commonality within a given cultural or national context, and that
(b) impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace, and promotion prospects -- irrespective of job-related skills and qualifications" (Barak, 2010).
Throughout the recent years, the diversity generated by globalization in the workplace enhanced and became an important force of change, which as such requires adequate strategic management. The following section deals with the impacts of diversity within the modern...
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