¶ … Nurses
The nursing profession has always attempted to put forward a positive, clean and healthful image. Throughout history the nursing industry has tried to portray nurses as angels of mercy, and as ethically upstanding, helpful healthcare professionals, just a few steps down from doctors in terms of medical needs. But lately the images of nurses has changed and not always for the best. This paper critiques the images of nurses through a review of the available literature.
The highly respected Gallop Poll ranks nurses at the top of the list of several important professions in terms of "honesty and ethical standards" (Gallup, 2010). In a 2010 polling project by Gallup eighty-one percent of respondents rated nurses "Very High" or "high"; number two below nurses was "military officers" (73% rated them "very high" or "high"; number three was "druggists or pharmacists" (71% rated them "very high" or "high"; and number four on the list was "grade school teachers" (67% rated them "very high" or "high") (Gallup, 2010).
In 2008 nurses ranked at the top of the list of professions with 84% of respondents rating nurses "very high" or "high" and in 2009 83% of respondents rating nurses "very high" or "high" (Gallup, 2010). So one can see that while nurses are ranked at the top of professions for honesty and ethical behavior, that percentage has been slipping a little, from 84%, to 83% and down to 81% in 2010.
In an American Nurse Today article (Cohen, 2007), the author mentions the fact that nursing has been in the top 10 "most honest and ethical organizations" list in the Gallup Poll. But, Cohen wonders, is being a top-ranked profession in the eyes of others really "…relevant to the concern" nurses have about their image? (p. 1). The author asks, what truly matters to patients and caregivers and what do nurses "care about and look for in our colleagues?" (Cohen, p. 1). Moreover, what impact do these perceptions have on the image of nurses? The nuts and bolts of this article concerns the need for nurses to adjust their image -- and wearing clothing (produced by people outside the nursing field, like scrub manufacturers) that is "adorned with cartoon characters" like Sponge Bob and Snoopy demeans the profession, according to Cohen and image consultant Sandy Dumont (p. 1).
What must be done to improve the image of nurses? Cohen lists several steps that nurses should use for their own accountability: a) leaders must define "unacceptable workplace behaviors" and hold nurses accountable; b) nurses need to be taught to say, "My name is Shelly, and I am your registered nurse today"; c) the proper appearance of the nursing staff should posted in written guidelines "and followed through with consequences for those who don't comply"; d) the staff should be involved in developing the list of unacceptable behaviors; e) the staff should be writing "health-related articles in the [local] newspaper"; f) nurses should be going out into the community to speak to groups about what nursing is and what it does; and g) nurses should be trained in good communication skills so they can "respond to negative colleagues in a manner that confronts and stops behaviors that affect nurses' image" (Cohen, p. 2).
How do nurses perceive themselves? An article in the Journal of Advanced Nursing explains that nurses are very concerned about their public image; the article's authors sampled the opinions of 346 Australian nurses and found that nurses "…rated their aptitude for leadership" in a more positive light than they believed the public viewed them (Takase, et al., 2006, p. 333). The authors assert that the public has had a "stereotypical view of nursing" and that view tends to be one that regards nurses "as less intelligent than doctors, dependent on doctors, powerless and underpaid" (Takase, 334).
The point of this study was to determine how nurses perceive their public image compared with their self-image -- and the question posed is, does the relationship between how nurses see themselves contrasted with how they perceive their public image affect their job performance? The results of the 346 questionnaires that were returned to the authors show that nurses perceived themselves as caring leaders, and believe that the public sees them as "feminine and caring professionals" but not as "leaders or professionals who were independent in their practice" (Takase, 340). In a separate focus group of nurses that were approaching the same issues, the consensus was that the public has "a fuzzy image" of nurses. The quote that came out of the focus group showed the nurses' concern about their image in the public: "They...
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