¶ … workplaces now and where are they going?
Multiculturalism in the workplace article summary
Blanding, M. (2013). How cultural conflict undermines workplace creativity. Forbes. Retrieved from: http://www.forbes.com/sites/hbsworkingknowledge/2013/12/09/how-cultural-conflict-undermines-workplace-creativity/
According to Forbes, it is necessary for workplace teams to be diverse to respond to the needs of a modern global economy. However, managers cannot simply assume that communication will naturally flow freely and easily. If not appropriately managed, diversity can be a roadblock rather than a facilitator of productivity. Conflict in the workplace with cultural roots can also spill over into greater workplace intolerance because people receive a daily message that individuals of diverse backgrounds cannot get along. "Just as a child observing parents not getting along may develop the notion that marriage is very difficult, those seeing conflict around them by involving people of different cultures may develop the idea that ideas from those cultures are incompatible and cannot be easily combined" (Blanding 2013). Negative cultural experiences in the workplace were also strongly associated with a decrease in workplace creativity as well as productivity. (Although positive cultural experiences were not associated with substantially greater creativity).
The answer to this problem is not a less diverse environment but more intensive attempts to orient workers to other cultures in diverse workplaces before conflict...
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