He said he was frustrated at times that he could not be a chef, but felt more like just a cook, because everything was so precisely regimented to make things efficient and to keep down costs. Then Psaltis describes his experiences working at the esteemed French Laundry under the hand of Thomas Keller as a dream job gone horribly wrong, because of the disorganization in setting up a new system at the restaurant. This experience was very different from his earlier work at restaurants that had more standardized procedures already in place, but helped him appreciate the need to make a restaurant kitchen work as smoothly as clockwork
Position Statement
Psaltis views his work almost as a calling, and even if the reader disagrees with some of his assertions, such as the fact that people starting out in the hospitality industry should forego having a family until they...
This theory is applicable in the hospitality management. It is a business of managing people. Managing people means ensuring that they are working according to their roles and responsibilities. Senior management's strategy to achieve success in this industry is hiring qualified people and as a result, the staffs of Red Sea are competent and highly-motivated individuals. Thus, the need to sustain their consistency in good performance is essential. Motivation is directly
National Culture and Related Theories This paper presents a comprehensive discussion on the cultural diversity and its impact on the organizational performance and management practices. The paper includes a methodical analysis of the influence of culture on operational performance of an organization and the working patterns of individuals. A logical criticism has also been done on the relevant theories and concepts that are widely practiced in the business world. Cultural diversity refers
A great deal of the work is unpaid or low-paid, with a heavy reliance on females and young labor and, in some countries, migrants. Most work is regarded as semi-skilled or unskilled, with some deskilling. Training is often basic, with firms tending to buy in skills from the labor market. A large number of workers communicate directly with customers, while others have a more indirect customer relationship. Part-time and nontraditional
Motivation Systems for Hospitality Organizations: A Case Study of Motel Generally speaking, the hospitality industry competes on a global basis by providing food and beverages services as well as accommodations for tourists and travelers. For instance, according to Lucas, "The term hospitality industry serves as an overarching label for businesses whose primary purpose is to offer food, beverage and accommodation for sale on a commercial basis" (2003:3). By contrast, hospitality
strategic human resource management with the spa industry to improve overall employee retention, benefits and loyalty in a highly competitive atmosphere. The paper starts off with a description of the chosen industry -- spa industry, and follows it with the primary issues or concerns that plague the industry in the modern era. The paper then discusses aspects that can help in overcoming these issues like using remunerations, incentives, job
Housekeeping Theft: The Westin Arlington Gateway Overview of Westin Arlington Gateway The company under research is called Westin Arlington Gateway. Westin Arlington Gateway is an international hotel found in Virginia. Westin Arlington Gateway is one of the global hotels that have captured the state-of-the-art formation. Westin Arlington Gateway is found in Virginia, one of the mega cities in the world with massive tourism growth and vibrant human activity. The hotel offers a
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