Affective Events Theory
The Situation. As manager of a large bank branch, I have two objectives. These are to increase job satisfaction and improve job performance. To understand how to do this, the framework used will be the affective events theory.
Affective events theory emphasizes the role of work events on both job satisfaction and job performance (Weiss & Cropanzano, 1996). A manager can influence job performance through positive events that reinforce the desired behaviors. There may also be some lingering negative effects from negative things that have happened in the past.
Work events cause employees to form views about the job, and about the company for which they work. To improve performance, the company should focus on creating positive experiences that reinforce the behaviors the company is seeking to increase. Proving a positive work environment and removing negative affective events are two critical components.
Slide 4: Emotional intelligence refers to one's ability to recognize, understand and address the emotional states of others. This is a critical skill for personnel managers, as valuable as other forms of intelligence (Mayer et al., 2001). By being tuned into the work environment, the manager...
In other words Emotional Intelligence means that the individual is capable of: (1) Accurately perceiving emotions in oneself and others; (2) Uses emotions to facilitate thinking; (3) Understands emotional meanings; and (4) Manages emotions well. This model is referred to as the 'ability' model of emotional intelligence. (Mayer & Salovey, 1997) DANIEL GOLEMAN-PERSONAL & SOCIAL COMPETENCE Daniel Goleman proposed the model of emotional intelligence based on the Personal and Social competencies
It is: "Intelligence comprises the mental abilities necessary for adaptation to, as well as shaping and selection of, any environmental context" (Quoted by Pfeiffer 2004 p. 138). Although Sternberg's concept notes that individuals act intelligently when they can adapt to their environment, but also when they can alter their environment to meet their needs; this was seen as consistent with a basis in a "common core of mental processes,
CQ in your chosen vocational area and analyze the extent to which the development of CQ might help the progression of your future career. Vocational Area: Business Leader Interest in cross cultural management research has increased drastically as a result of global business. It has become vital to learn to deal effectively with people from a variety of cultures as diversity is now seen as a business advantage. The concepts of
Educational Theories Guiding Educational Experience Description of an education event experienced I am a dentist, and I have started a course on teaching dentistry. My experience with education was never a particularly encouraging one as my teacher was always absent. When I was at school, the teachers went on strike, and that left us with no attention from them. We had to do much of the studying alone, and all required research
Indeed, effective problem solving in these circumstances often requires high levels of creative collaboration (Richards, 2007a, p. 34). In recognition of this reality, employers consistently name the ability to work together creatively as a primary and crucial skill -- even though many organizations have created cultures that undercut individual and collective creativity. In order to solve this problem there is a need of a comprehensive review of the facility management
Brain-Based Learning Theory Learning does not only bring enlightenment to the weary souls but it also helps us learn, grow and be what we are potentially able to become. Therefore education plays a vital role in inculcating a sense of responsibility in children and to assist them in learning other highly important social skills. Thus through adequate instructional framework and effective and logical application of the learning theories, both educators and
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