Organizational Behavior
How New Practices at Sodexho Align with the Essentials of Performance Management
Performance management, in basic terms, has got to do with an organization's involvement of employees with an aim of enabling them to achieve objectives and, hence, further enhance performance at both the individual and organizational level. Quite a number of changes have taken place at Sodexho since the entry of Ms. Rohini Anand, the Senior Vice President and Global Chief Diversity Officer at Sodexho. To what extent do these changes and new practices align with the essentials of performance management?
To begin with, Sodexho has been able to not only define, but also clarify performance expectations. This, as will be indicated below, has been more so the case when it comes to identifying the exact performance expectations of various groups or categories of employees. As Ms. Anand points out, interviewers at Sodexho are trained on cultural competent recruiting. It is only via sound understanding of the cultural orientation of individuals that those charged with recruitment and selection can be able to hire competent individuals -- primarily by understanding, in Ms. Anand's words, "the different values...
Management: Organizational Behavior American workers have been brought up in a society that emphasizes individuality, thus it will be difficult for them to readily accept the notion that group-based rewards are as beneficial as individual ones. Though Americans are used to the 'team' work concept, many still prefer receiving individual recognition for their achievements. This is due in part to the emphasis on individual achievement and competition evidenced in many organizations. Job
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