Mobile Information Technology: Insights from CollaboratorsI have selected a mobile app that I hope will help in the improvement of patient outcomes in healthcare settings via the further enhancement of care coordination. Thus, I interviewed my Chief Medical Officer (CMO) - Derrick Butler MD; Clinical Medical Director (CMD) - Dr Mann MD; and Assist Medical Director - Nnennaya Omerigbo MD.
The interviewees in this case play diverse roles in my organization. For this reason, there were some unique set of questions tailored for each interviewee, in addition to the common set of questions that sought to provide a general overview of the issues under consideration. The questions I asked are summarized in Appendix 1.
Results
It is important, from the onset, to note that all interviewees underlined the need for collaboration with various stakeholders in the development of the selected mobile app. Stakeholders in this case include, but they are not limited to, end users, healthcare professionals, and actual app developers. Also, all participants were in agreement that indeed, mobile information technology has had significant impact in the delivery of care in healthcare settings. This is particularly the case when it comes to the further enhancement of convenience and efficiency in access to the relevant information.
The Clinical Medical Director (CMD) - Dr Mann MD, was of the opinion that as far as evidence based practice is concerned, mobile information technology has contributed towards the enhancement of information accessibility for both patients and providers. The CMD was categorical that in the past, due to information overload, nurses and other providers of care have often found it challenging to seamlessly integrate evidence into practice. The CMD cites the diverse ways in which information is organized and presented in journals and similar sources as a stumbling block towards the successful adaptation of the said information into clinical practice. Mobile information technology serves as a more uniform and organized information conduit. The CMD was also of the opinion that there are specific approaches healthcare institutions ought to adopt in an attempt to improve outcomes in the delivery of care by harnessing mobile information technology. Towards this end, the CMD advised that in addition to sorting out information to separate meaningful from the less-meaningful information (to avoid information overload), healthcare institution ought to find a way to convert the said info into better outcomes. This is more so the case given that without such a conversion, the entire exercise could turn out to be meaningless.
The Chief Medical Officer (CMO) - Derrick Butler MD, was...
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