¶ … mission/vision/goal -- aim for constant improvement in the product or service you offer your clients. You cannot do this without maintaining a high level of motivation and satisfaction in the people that comprise your organization -- consider that an aspect of your goal.
Dr. W. Edward Deming -- (1900-1993)
According to the American Society of Quality, quality control is the constant or periodic inspection at every stage in the manufacturer of a product from raw materials to finished product, in order to ensure that the standards of quality set by the manufacturer, by law, or by customer demand, are being met.
In a manufacturing setting, quality has to aspects: 1) product features, or the characteristics of the product that result from design. They are the functional and esthetic features of the item intended to appeal to and provide satisfaction to the customer. 2) freedom from deficiencies means that the product does what it is supposed to do, within design limitations and that it is absent of defects and out-of-tolerance conditions.
In the past, quality control pertained to the inspection of goods at the end of the assembly line. However, in today's engineering organizations, is has a much wider application.
Variability exists in any process. Two machined parts, for example, may appear identical but be different due to variations in the way the parts were made or the materials from which they are produced. There...
Tundra Energy Flow Chart Arctic Willow Bacteria Lemming Arctic Wolves Snowy Owl The base of the tundra ecosystem's energy flow is the Arctic willow, a small aquatic plant which grows because of a bacterial process in which nutrients from its body are returned to the surrounding soil. Because animals are unable to derive solar energy directly from sunlight in the tundra, they are forced to depend entirely on plants, which absorb solar energy and utilize it
Customer satisfaction is a key driving factor in medicine today. In order to offer the best customer service to VA patients, physicians should take additional time with each patient to full discuss the diagnosed disorder, allow the patient to describe all concerns and feelings, and educate the patient on the side effects and importance of continuing their medication. Other effective measures include empowering the patients to advocate for themselves by
Kudler Fine Foods has expressed a desire to track purchases at the individual customer level. The basic process by which this will work is this. At the checkout, the customer will bring the items for purchase. The existing system can log what purchase are made, and what purchases are made together. That is data already gathered. What Kudler wishes to build into this system is its loyalty program. This additional
Flow Charting Processes Jack shows us a flow chart of the new warehouse system this week. What does a flow chart tell us? How can we use that information? A flow chart is a way of representing information symbolically and in diagrammatic ways. It provides a means of standardizing operations and procedures so that different types of inputs are associated automatically with corresponding outputs. That way, processes that occur many times
Gantt chart is "a graphical representation of the duration of tasks against the progression of time" A project is made up of a set of different tasks and for each task there is an allocated period of completion. For example, a programming project may have the following steps: planning, researching programming language, the actual programming phase, beta testing and final report and release. In order to follow each of these tasks, a
Microsoft Visio to Create an Organizational Chart Defined Purpose and Audience This project is a fundamental guide for using Microsoft Visio to create an organizational chart. It is designed for first-time users and people who have limited time, as it focuses most often commonly used features. This guide shows the users how to use Microsoft Visio without relying on technical jargon, by providing simple explanations and lists of numbered steps that
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