Measuring Outcomes, Assessment, and Research
Health leader measures and metrics for assessment and evaluation of effectiveness, efficiency, performance, efficacy, and quality
Area of measurement
Specific measurement items
Business value (financial)
Activity-based costing
Return on investment and cash flow
Value of employee
Professional development
Satisfaction and retention of employee
Learning and growth value
Time to develop new services
Improvement of quality
Value of customer
Satisfaction of patients
Clinical outcomes
The four areas are given focus by senior management of health care systems, to measures past and current operational performances plus the progress towards attaining future organizational goals (Grigoroudis et al., 2012). The measures mentioned under the health leaders provide additional details concerning the underlying factors and interdependencies that affect the overall performance. Thus, this balanced scorecard tool concerns itself with the continuous and total management of quality. Hospitals are forced to use the Six Sigma process to measure the important things for the business such as mortality, quality, employee and customer satisfaction.
In health care, emphasis on the four areas of performance allows managers to access intangible assets affecting the organization's bottom line such as clinical processes, staff skills, loyalty, and the satisfaction of patients. By doing so, an organization's performance is measured against its strategic objectives while giving focus on building capabilities to achieve objectives....
Concierge Care Background The concierge medical service has many benefits over the traditional model of healthcare that most people are accustomed to. The concierge service in healthcare can be considered a luxury service in which doctors are paid a fee beyond that of their standard insurance premium. Furthermore, preventative care most likely has the most potential to improve the lives of U.S. citizens, however, despite the benefits associated with preventative care,
Furthermore, the VA hospitals are devoted to new research on Parkinson's disease in the development of surgical treatment for late-stage patients for whom medical therapy is no longer effective and development of new medications, which are more effective and have fewer side effects (Department of Veterans Affairs, 2001). In this way the VA's rehabilitation services structure assists in the transition of patients from one level to another level of
They have a strong balance sheet that enables them to acquire capital easily and cheaply, but they are shifting their staff to physician ratio from 6.11 to 7.5, indicating that their administrative cost structure is going to increase dramatically as a result of their current expansion strategy. Whether or not this represents a weakness that can be exploited by MCMPC remains to be seen, but it may materialize as
Workflow Analysis Workflow is a term that is utilized to refer to processes or steps undertaken to complete a specific task (Mastrian & McGonigle, 2015). In a healthcare organization, this concept refers to initiatives undertaken to provide patient care services. This essentially means that workflow is crucial towards the achievement of organizational goals since it plays a critical role in the accomplishment of desired tasks/activities. Given its significance to realization of
Introduction The concept of healthcare reform has to do with the process of changing health systems in the US so as to make it accessible to all American citizens. As it is at the moment, it still faults and faces numerous challenges. The reform is not going to happen like magic. It will take time. In fact the reform process itself is likely to face lots of challenges including stiff opposition.
Health Care Reform Effecting Public Health United States Healthcare reform is an integral part of the United States healthcare system. Below is an evaluation of the effects healthcare reform has had on healthcare in the U.S. Internet sources as well as peer-reviewed journals will be looked at so as to see the effects. The cost of healthcare has been on the rise. Issues of healthcare quality ought to be paid attention to
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