McDonald's And Hardees
In a recent visit to two competing fast food franchise restaurants, McDonald's and Hardees, there were many different operational processes that were identified. For example, McDonald's has a more diversified menu that caters to more consumers while Hardees by contrast seems to utilize more of a niche strategy. Both operations seem fairly efficient and effective towards the operational goals that they seem to promote. I think they are both offering the products that they should be. McDonalds has a larger menu and Hardees has more of a targeted niche.
Each organization utilizes technology to meet their operational objectives and operates efficiently based on these objectives. Between the two operations, McDonald's seem to have the technological edge however and their operations are streamlined through a dedication to operational excellence that uses advanced technological systems as a foundation for its business functions. McDonalds must be more efficient to offer the more comprehensive product mix in a timely manner relative to Hardees however. Yet Hardees could be deemed more effective because they have exploited a premium burger niche. This paper will compare and contrast some of the differences that were identified in these two organizations. Each organization should focus on supply chain management and mass customization.
Product Lineup
McDonalds and Hardees offer very different product mixes. McDonald's have a more comprehensive menu offering that can be divided into the following categories (McDonalds, N.d.):
Burgers and Sandwiches
Chicken and Fish
Breakfast
Salads
Snacks and Sides
Desserts and Shakes
McCafe
McDonald's has been the subject of...
In-N-Out Burgers has a rich history that has generated a loyal consumer base. Harry Snyder introduced California's first drive-thru hamburger stand in a space barely 10 feet square at Francisquito and Garvey in Baldwin Park (In-N-Out Burger, N.d. ). This entrepreneur would wake up every day before dawn and go to the meat and produce markets to pick out fresh ingredients that would be used in the burger preparation for
2.3 Product Offerings In-N-Out Burger serves a very specific and limited menu of products, including hamburgers, cheeseburgers, French fries, soft drinks, milkshakes, Neapolitan shakes and grilled cheese sandwiches. This minimalistic simple menu keeps the ordering process quick and simple for both customers and staff. They have a much-touted secret menu, but the secret menu builds on the ingredients from the offerings on the traditional menu. 2.4 Keys to Success The key to in-N-Out
In-N-Out has never directly competed with McDonald's, Burger King, and Wendy's. It remains small, disdains high volume sales, and still offers as fresh a product as it did in 1948. Patrons, who might be angered at a Bible verse if they saw it on the wrapper of another chain burger continue to come back to In-N-Out. The level of food quality and service makes even California's many liberal skeptics
S. Or from other countries may not be as familiar with the in-N-Out Burger brand compared with the brands of some of the chain's competitors. The ways in which consumers interact with businesses is also changing, as a result of social media. Consumers have become more media savvy, making them harder to reach with conventional advertising, but consumers respond well to sophisticated marketing techniques utilizing emerging technologies, social media and viral
In-N-Out Burger is a beloved institution on the West Coast because of its high-quality ingredients; its fresh, made-to-order taste, and the popularity of its not-so-secret menu which gives loyal patrons a sense of being part of an 'in' crowd when they order from the restaurant. This paper will argue that In-N-Out Burger is an ideal addition to the Atlanta burger culture: the chain can capitalize upon the frequent calls to
The communication plan Communication is the basic ordeal of operation within the company. The company will desire to embrace the new modes of social media as done in the fashion industries. The company has collaborated with radio stations and television broadcast houses that enable the company to create awareness over its perceived products. Furthermore, the company will involve online communication channels as Twitter, Facebook, and creation of blogs, which bears the
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