Kodak decided to implement this initiative after conducting market research on the costs of printing at home. According to a study by InfoTrends, the greatest obstacle to printing at home is the cost of ink and supplies (Kodak, 2007). Another printer from the new line, the Kodak EasyShare 5300 offers a 3-inch color LCD display that enables photo viewing and cropping directly from the printer, with a memory card slot that provides an additional quick and simple way to print digital pictures without a PC. Other printers in the new line consist of printers geared toward home-office users. In this way Kodak maintained competitive with other photo companies offering the same products. Kodak's main marketing strategy is that the company is producing a less-expensive product with few frills that still fits its customers' needs. This allows Kodak to create a cheaper product that consumers love but competitors don't want to copy. According to Christensen & Anthony (2007), whenever a company attempts this kind of strategy, there are three aspects that assess its chances of success: overshooting existing customers' needs; having competitors copy their strategy; and whether success will expand the market. Research indicates that when a company overshoots customers, the customers grow increasingly unwilling to pay for performance improvements that historically garnered premium prices. Finally, this company demonstrates a marketing strategy that has been successfully implemented.
Marketing Strategies: Control
After the marketing strategies are implemented, maintaining a tight sense of control over such strategies is also important. The sales organization, inside employees, and distribution channels will need to be trained about the new product.
If the product is sufficiently complex, face-to-face training may need to be provided, in addition to some type of multimedia program will do the job. If the product is not that complex, literature may work. Training needs to occur before the product hits the shelves, not afterwards. In addition, increased control over the marketing implementation agenda can lead to improved unit performance (and the associated improvement in sales). A review of the literature indicates that the primary objective for advertising is to maintain or increase brand awareness while using that as a forum for effective lead generation. Advertising should be developed and approved by the company based on it's ability to fulfill three objectives within each execution: 1) communicate consumer benefits (not just product attributes); 2) communicate the company "advantage" for that particular product; and 3) communicate a specific promotional offer which can compels a call-to-action (Federal Trade Commission, 2007). One product or service may not be disparaged in any way to promote the benefits of another product or service. Offers must be clear and indicate the appropriate timeframe, such as the monthly period. Offers may not be deceptive or confusing to the average viewer. As long as the company maintains control over these elements of a marketing campaign, the campaign should run smoothly.
Advertising language should also be controlled. Even seemingly simple statements such as "100% satisfaction guaranteed" in an ad need to be addressed. If an advertisement mentions a "warranty" or "guarantee" that is offered on an advertised product/service, the advertisement must disclose with "such clarity and prominence as will be noticed and understood by prospective purchasers," that prior to the sale and at the place where the product/service is sold, prospective purchasers can see the written warranty/guarantee for complete details (Federal Trade Commission, 2007). This type of language may be used in as advertisement as long as there is a disclaimer that lists any material imitations or conditions that apply to the "satisfaction guarantee." For example, the disclaimer may read," Restrictions may apply in some areas" or "Store participation may vary (Federal Trade Commission, 2007)." Advertisements that are broadcast must receive prior approval after legal review. Disclaimers used in written form on television must be on the screen for a sufficient amount of time and large enough to be read by the average viewer.
In certain marketing channels, comparative advertising is also a substantial area of concern. Advertising that directly compares products to those of competitive products is highly discouraged. In the instance where a comparative ad is appropriate, the ads may not be deceptive in any way. "Deception" in the context of an ad consists of the following: 1) innuendo, imitations and ambiguous statements; 2) inappropriate use of statistics; 3) distortions or exaggerations; 4) irrelevant performance claims, or 5) unscientific testing methods and the distortion of results (Federal Trade Commission, 2007)....
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