Marketing Research
Explain the difference between marketing research and a DSS.
Marketing research may provide data for use in a DSS as input, but the knowledge component is an aspect of the human expert participation in the gathering and analysis of data. Indeed, some computer modeling platforms (such as Bayesian Belief Networks) employs a combination of data, modeling software, and the judgment of experts to make decisions about, for instance, a product launch. Conventional market research employed if-then scenarios only with great expenditures of resources, whereas, with a decision support system, these scenarios can be changes expediently. However, as with any automated system the quality of the decision is only as good as the quality of the input, an attribute that is difficult to assess in a lock-step process using an over-simplified interface. As machine modeling reaches more disciplines, more examples of how (and how much) these systems can fail. This is what Black...
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