Marketing Research Case Study
Case 2.2 is an examination of BAIGlobal, a marketing research firm that provides information on credit card and direct mail customer interactions. Recently BAIGlobal has expanded into the international marketplace, and their team of direct marketers is currently experiencing new challenges. Formerly working only within the United States, BAIGlobal faces many new challenges upon entering the international marketplace. Among the new products include Inside Track which provides information on credit card and direct mail customer retention and Mail Monitor which analyzes the performance of credit card and direct mail acquisition programs. Clients include large corporations such as AT& T, Chase and Pfizer Inc.
CASE QUESTIONS:
Does BAIGlobal seem to perform cross-sectional or longitudinal studies.
BAIGlobal performs cross-sectional studies, because their marketing research involves measuring the performance and retention of services provided...
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