Marketing Research
According to Green and Tool (1993) "Marketing research is the systematic and objective search for, and analysis of, information relevant to the identification and solution of any problem in the field of marketing." The main aim of marketing research is to enable the beneficiary to take some steps, some that may be risky, though with confidence hence the need for observing absolute objectivity. It is due to this need that marketing research does adopt a scientific method and approach that will help turn the personal opinions, prejudices and notions into hypotheses and consequently test them in an empirical manner. The alternative views are also given due considerations independently as long as they can be of interest to the researcher.
Significance of marketing research
In the field of marketing, research is not just for the aim of learning but is a very central component in the good decision making process. This is achieved by market research since it gives the marketer a clear picture of the occurring or the likely to occur market situation and even goes further to give the alternative choices that can be made, this makes the decision making process less risky since the management will have alternatives from which they can pick from (Know This LLC, 2011). Research has been proven to be the basic foundation of marketing without which, the marketing process can be in vain and the results futile to the organization.
Marketing research can also be a very significant tool for the organization to survive the competition. It is through research that one organization will understand and ascertain the information about the competitor that are pertinent in their quest to keep in pace with them as noted by Parul Solanki (2010).
These may include their identity, their scale of operation as well as customer focus, their marketing network and so on. These are pieces of information that can enable an organization survive the competition and even at times leave them behind. It can also help the organization know well and understand the underserved customers and their needs that have not been satisfactorily met.
Marketing research will as well give relevant information on the customer demographics such as the age, location, purchasing behavior and even gender. This helps the marketers to zero in on the target markets.
The other advantage of having a comprehensive market research is that it helps in the maximization of profits for the organization. It helps in finding out ways through which an organization can not just make sales but increase the profitability of the organization, a measure that will make the organization to survive in the long run.
Increase in the sales can also be achieved through a comprehensive research. It is only through research that the organization will understand the needs of the customers and hence make or supply the products that match with the needs of the customers as well as undertake steps that can convert the non-customers into customers.
1.3 Research purpose
With the increasing globalization and the advancement in technology and connectivity, there is an increasing pressure on all the leading global companies and organizations to make their presence in every part of this globe. The Multi-National Corporations are all moving a step further to ensure that all the developing economies are covered under their expansion process.
The purpose of this research is to access the market conditions of Hong Kong and look into the suitability of the market for the TATA Company to invest in it. The research will first look at the TATA Company structure and their corporate strategy as well as the strengths and the weaknesses of the company.
Then, the research will carefully examine the Hong Kong car market, the legal aspects and the clientele base and their purchasing trends over the years with an aim to relate it to the corporate strategy of TATA and make an informed decision on whether to invest in the market as an expansion strategy or not.
2.0 Organization background
2.1 TATA Motors Limited
Tata Motors Limited is categorized as Indians largest automobile company with its consolidated revenue running to USD 27 billion by 2010. It deals in a wide range of vehicles from the commercial vehicles to the passenger vehicles, compact and mid size cars and even the utility vehicles. It is categorized as the world's fourth largest manufacturer of trucks and the third in the world on bus manufacture.
TATA has an employee base of well over 25,000 who help the company perpetuate the vision, "best in the manner in which we operate, best in the products we deliver and best in our value...
Profits are optimized by increasing customer satisfaction and integrating the customer into the organizational goals. If anything, the organizations need to be more creative than ever. Marketing needs to be a part of product development, and market research needs to continue to be a part of product innovation. The organizations need to take the input from their consumer community and implement it into their product line. A company's challenge is
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