Business Plan: Florida Adult Medicine and GYN Specialists LLC-S
Operation plan
Florida Adult Medicine and GYN Specialists LLC-S is designed to provide affordable care to patients via six APNs and one physician. The organization will offer a personalized model of care with minimal levels of bureaucracy in a manner that will empower patients. Patients will be able to make appointments and keep track of records via a secure patient portal. Patients will also be able to access information about their GYN specialists using social media and other forms of technology. "The implementation of interactive technologies that can be used in the engagement and education of patients directly in the care setting have also brought significant opportunities for impacting patient experience. Beyond the clinical setting, better scheduling technologies at the front end and the use of CRM tools to support post care follow-up can play a role across the patient journey" (Johnson 2012). The operations plan is to provide a highly personalized approach to care with minimal levels of bureaucracy and administrative costs.
Operations of facility and competitive edge: Key elements
Personalization of services will be one way to gain a competitive edge over other institutions in the marketplace. The facility will remain small and relatively intimate to give patients a sense of reciprocity in the relationship with their physicians. They will also be able to be connected via the Internet to access their information, appointments, and other information by using a mobile app. This will also reduce costs given there will be...
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