An important aspect of the marketing management plan relates to communication. Key internal stakeholders must be kept informed of the objectives of the marketing plan, progress, as well as any relevant updates as the implementation of the plan proceeds (Ferrell & Hartline, 2014). Effective engagement of internal stakeholders is crucial if the desired outcomes are to be achieved. When internal stakeholders are well informed of the marketing objectives, they are likely to be more committed to the initiative, hence increasing the success of the initiative. At HtW, internal stakeholders mainly include the board, the management, and members of staff. The board acts as the overall decision making organ of the organization. It formulates polices and the strategic direction of the organization and supervises the management. Communicating the marketing objectives and progress to the board would, therefore, be vital. The board requires such information for purposes of decision making on aspects such as policy development and resource mobilization. Communication can be made to the board through board meetings. As the board meets from time to time, these meetings present an ideal opportunity to engage the board. Special meetings can also be convened if necessary. The management is responsible for implementing the decisions of the board. It is involved in executing the organization's strategic plan. The management is, therefore, an important stakeholder, which must be kept informed of the marketing objectives, progress, and updates. Unlike the board, the management meets more regularly. These meetings present perfect opportunities to engage the management. The management relies on members of staff to achieve the objectives of the organization. Employees are directly involved in implementing the activities and initiatives of the organization. Among other everyday activities, they go to the field, conduct research, visit prisons, and perform evaluations. Effective communication to this group is essential. Indeed, without effective engagement, employees may not have the understanding, commitment, drive, and morale required to achieve the objectives of the marketing plan (Lamb, Hair & McDaniel, 2009). Members of staff can be engaged via staff meetings, employee discussion forums, internal memos, and team building events. Using as many channels of communication to engage members of staff would be important for...
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