It would be in the call center's best interest to keep their employees feeling happy and appreciated, which will translate to a better attitude when working with customers (Saunders, 2007). Part of this would include showing trust and responsibility to those who have earned it; in this case, Connie after four years with the company, appears to be worthy of such trust. As well, the company's one-day-per-month sick leave policy could be reworked. It is understandable that the sick days are accumulated on a month-by-month basis, due to the high turnover at call centers, but management could add on benefits for top employees. For example, an employee who has been with the company for a year would earn an additional sick day every two months, with further days added each month as their time with the call center increases. Ultimately, when it comes to dealing with Connie, and any other employees in the same situation, the call center's managers need to handle things on a case-by-case basis. If Connie has been performing well and is able to provide evidence to warrant her sick days, the company should consider being...
They could even go a step beyond and offer to pay for a medical check-up to find any ways she can prevent the recurring sicknesses, so that she won't fall ill as often. On the other hand, an employee who performs poorly and takes sick days without evidence of being sick should not be afforded the same leniency.
diverse workforce, the question of employee benefits has become increasingly complex. While salaries themselves remain important, other benefits have become increasingly so as workers seek to balance family work responsibilities in ways that -- when most families had two parents, one of whom stayed at home full time -- had not been dreamed of a generation or two ago. The current still-shaky state of the economy joined with recent
Employees' Benefit Package Employee Benefit Package Employees' Benefit Package How Would you Handle the Selection of the Employees' Benefit Package? Selection of Employee's Benefit Package With high inflation rate and soaring prices of everything around us, attractive Employees Benefit Package play a vital role for the employees in making the right selection of a job. An employee compensation package consists of two components one is the fixed income in the form of basic salary and
Employee Benefits and Services Employers still elect to offer their employees healthcare benefits despite the ever increasing costs. This they do as a result of; pressure from the labor market, the need to increase or enhance employee performance, etc. Some of the factors that affect employer spending on benefits include the financial health of both the company and the industry. Given the effects of the recent downturn in economic activity, I am
Yes, employees are replaceable. However, that does not mean they have no value. Genentech and Zappos see the value in each and every one of their employees, and so they provide benefits that motivate those employees to stay with the company (Genentech, 2011; Zappos, 2010). Many of the benefits offered by these two companies are not offered at other companies, so employees want to stay where they are. That
Employee's do not have to sue the employer to get this compensation. It is normally paid through an insurance system that is financed through premiums paid by the employers. Workers' compensation premiums are based upon the accident and illness record of that organization. Obviously, larger numbers of paid claims results in higher premiums. The medical expenses are normally covered in full the under workers compensation laws. This is a
To address the issue of government mandated benefits it is important for the company to perform a regularly scheduled maintenance check to be sure the company is constantly in compliance. The rules and regulations for government mandated benefits are constantly evolving and changing, leaving even the best intentioned company in precarious positions at times. All it takes is one dissatisfied employee or former employee to lodge a complaint and if
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now