Conflict Management
Executive Summary
This proposal advocates for the implementation of a principled conflict and dispute resolution initiative in our healthcare organization. Recognizing the inevitability of conflict in any organization, the proposal is rooted in the view that properly managed conflict can promote positive change, enhance collaboration, and prevent issue escalation.
Key benefits of such an initiative include improved productivity, more efficient management of board disputes, and enhanced 'Cultural Intelligence.' By establishing a systematic policy and implementation plan, complete with a role for a board ombudsman, we can ensure conflicts are addressed timely and efficiently, which can further lead to the strengthening of relationships and protection of the organization's reputation.
In essence, this initiative is not merely about conflict management, but a broader strategy towards fostering a more harmonious and productive work environment. If we promote effective communication (with coding and de-coding strategies), negotiation, and resolution across different cultural backgrounds, we can significantly improve our service delivery and transform conflict from a negative force into a positive one that strengthens our organization's ability to deliver outstanding healthcare services.
Thesis Statement:...
However, conflict is a natural occurrence in any organization, and ours is no exception. In his insightful note, Arthur Schlesinger argues that the process of managing conflict rather than ignoring or suppressing it can foster positive change, generate fresh ideas, and build better relationships; in fact, it is Schelsingers (2023)
argument that organizational...
…disputes. A principle of equity, as proposed by Behfar and Goldberg (2015), can provide the necessary interpersonal respect for effective conflict management. Adding to the conventional perspective of conflict resolution, Thomas (2010) suggests that coding and de-coding strategies need to be in
place to support our cultural intelligence so as to foster a more inclusive and harmonious environment.
Implementing a principled conflict and dispute resolution initiative will help us to promote a more harmonious and productive work environment. It will help us to better manage conflicts, resolve board disputes efficiently, enhance our cultural intelligence, and ultimately improve our service delivery. Therefore, I strongly recommend the development of a detailed policy and a strategic implementation plan for this initiative. If we embrace and manage conflict, rather than avoid it, we can transform it into a positive force that enhances our organization's ability to…
