One of your employees is constantly late, leaving food and drinks at the work station, and you are forced to address the situation
The above issue would be addressed via direct communication. When doing so, the staff member in question would preferably be got in touch with at the work station in order to share the company’s concern. This choice of setting ensures a friendly, positive atmosphere is created. Speaking with the staff member at a supervisor’s or manager’s office would intimidate the individual and convey a negative mood. Direct communication represents an informal mode of verbal communication undertaken for the purpose of free interchange of opinions and fair weighing of one another (Adler, Elmhorst & Lucas, 2012). Consequently, the worker in question can offer a verified response and demonstrate adherence to the scenario. This communication mode works well for the aforementioned scenario as it encompasses the elements of encouragement, leadership, involvement, decision-making, motivation, answerability, focus, openness, and arriving at a consensus.
Advantages: Direct communication aids in developing credibility and cultivating trust. It facilitates the grasping of non-verbal indications and enhances productivity. An improved experience is created owing to better understanding of posture and body language.
Disadvantage: One might misinterpret body language, which may result in miscommunication (Stuart, Sarow & Stuart, 2007). A disadvantage common to verbal and direct communication forms is the intimate relationship between listener attention and communication efficacy.
Advantage: Through memos, messages can be conveyed to several individuals simultaneously. Messages may be both conventional and easily-understood high-effect ones. Memos offer the capability of devising precise messages, besides ensuring communication permanence for reference in the future.
Disadvantage: Memos offer one-way communication and succinctness, thus rendering feedback or the communication of complex issues hard.
You hear from a friend that a client is about to sign a contract with one of your present competitors
Two alternatives may be chosen…
References
Adler, R., Elmhorst, J. M., & Lucas, K. (2012). Communicating at work: Principles and practices for business and the professions. McGraw-Hill Higher Education.
DiSanza, J. R., & Legge, N. J. (2016). Business and professional communication: Plans, processes, and performance. Pearson.
Stuart, B. E., Sarow, M. S., & Stuart, L. (2007). Integrated business communication: In a global Marketplace. John Wiley & Sons.
Communication Improvement Plan for the Sheriff's Department The Communication Improvement Plan (CIP) is an initiative that seeks to establish, formalize, and institutionalize proper communication protocols in the Sheriff's Department. The rationale for developing the CIP stemmed from the specific needs of the department, specifically: (i) to establish protocols that reflect proper communication flow in dealing with specific concerns or issues relevant to the work of members of the Sheriff's Department; (ii)
Communication Management and Organizational Change Communication management in the organization and most specifically in the organizational change environment is critically important. The work of Heathfield entitled "Communication in Change Management" state that it is impossible to "over-communicate when you are asking your organization to change." (2011, p.1) According to Heathfield, there are four critical components of effective communication as follows: (1) The person sending the message must ensure that the message is
Management STYLE IN THE United States Cultural Values and Business Theory X vs. Theory Y Management the High Tech Way Management STYLE IN THE DOMINICAN REPUBLIC CULTURAL VALUES AND Business Role of Entrepreneurship In the United States, management values, beliefs and attitudes have undergone a gradual shift away from the simplistic stance of planning, organizing and directing. Valuable managerial skills, no matter what culture is being considered, have traditionally been masculine skills, highlighting the dominant, assertive, and
Business Communication The success of any business enterprise depends on a multitude of crucial factors, one of them being the ability of its administrators to communicate in a clear and effective manner. The quality of business communications therefore, having a direct impact on the economic act, is hereby studied at four specific levels, as follows: Interpersonal business communication Negotiation Conflict management, and last Inter-cultural business communication Interpersonal business communication Melinda Knight starts her 2005 article at the
Telecommuting is the act of periodically working out of the main office, one or more days a week either at home, or at a telework center. (Avery and Zabel 2000, 82) The concept of telecommuting was created by Jack Niles as a result of the oil crisis of the 1970's. Niles felt that telecommuting would be a good way of eliminating the daily commute and preserving energy. Nile eventually found
Workplace Violence This is a paper that outlines the issue of workplace violence and its implications on security managers. It has 16 sources. In order to prevent violence in the workplace and other crimes, it is essential to have in place the Classical theory and/or Biological theory of behavior, which has punishment and rehabilitation/treatment respectively enforced as solutions. In the United States today, there are several organizations of different sizes. Each of these
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now