Third, nursing is a field in which it is absolutely essential to address inadequate performance and management by exception is an efficient method of ensuring that poor performance is identified and addressed. Naturally, mediocrity is also undesirable in nursing, but far outweighed by the importance of redressing poor performance in particular (Taylor, Lillis, & LeMone, 2005).Elements of transformational leadership provide a natural motivation that is appropriate within healthcare professions. Whereas in industrial or corporate environments, employee commitment to organizational values is the direct source of employee motivational orientation (Daft, 2005; Russell-Whalling, 2005), in nursing, the safety, health, and welfare of patients provides the predominant value in connection with motivation. However, unlike sales-oriented responsibilities, the technical aspects of proficiency in nursing absolutely preclude leadership exclusively by value-based orientation and must also incorporate elements of objective performance evaluation and appropriate supervision within a direct management hierarchy as well.
For the same reasons, charismatic leadership is least appropriate to the nursing profession although to a certain extent, elements of servant leadership may be useful, particularly in connection with overcoming the challenges associated with staff shortages or temporary inconveniences and excessive time demands on staff.
Role Conflict and Conflict Resolution in Nursing:
Because nursing involves direct care of vulnerable patients and responsibilities for their medical health, any leadership or management structure must provide a formal hierarchy sufficient to eliminate role conflicts between staff members with different levels of authority. Likewise, because interpersonal and role conflicts among staff members at the same level of authority could potentially jeopardize patient health and welfare, the nursing profession also requires sufficient supervisory oversight and management. Furthermore, the necessity of ensuring technical competence and operational efficiency requires continual objective performance assessment within the hierarchical structure.
Generally, effective conflict resolution is important from the long-term perspective of staff members (Daft, 2005). In nursing, conflict resolution...
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