Verified Document

Macy's Job Description: Sales Associate Thesis

Pride and responsibility are key elements for Sales Associates working within the department areas. A sense of personal pride in terms of appearance is for example an indicator of pride in maintaining the department areas. During the interview, the managers will therefore be searching for a sense of responsibilities in all areas of the candidate's life. This will indicate whether the candidate can handle the many responsibilities of the Sales Associate.

Another key element is flexibility. The candidate needs to be not only personally flexible in terms of working with team members and customers, but also more concretely in terms of time and schedule. Sales Associates will often be required to work during nights or weekends, particularly when newly appointed. Candidates therefore need to have sufficient loyalty towards the store and its customers to give their best even during such difficult working hours. In order to determine whether this level of loyalty exists, managers will therefore look for a sense of dependability via interview questions. Whether the candidate is aware of such requirements will also be an indicator of possible future loyalty as an employee at Macy's; such awareness would mean that a candidate has researched the position thoroughly. It also means that the person would make every effort to become knowledgeable...

This is the end product of all the personality and other abilities and traits mentioned above. The two main requirements, excellent customer service skills and product knowledge result in high sales quotas, which are in turn rewarded by a variety of means.
The Stars Rewards credit program is for example implemented as an incentive for meeting and exceeding sales objectives. Rewards for an extended employment period also include health and life benefits, while vacation and holiday pay are available as a reward for schedule and service excellence. Other rewards include employee discounts and employee appreciation days. Career advancement opportunities are available, also based upon performance evaluations.

In general, and employee at Macy's may expect industry competitive pay, flexible schedules, and ongoing training and development in order to ensure the opportunity for advancement. Macy's has a reputation as the nation's largest department store, and offers employees the opportunity to be part of a dynamic and vibrant sales team. For the right candidate, the fast-paced and stressful environment offers the opportunity to work within a fun and fashionable sales team.

Cite this Document:
Copy Bibliography Citation

Related Documents

Social Business and Retailer
Words: 12746 Length: 50 Document Type: Dissertation

business2community.com/social-media/2012s-ten-worst-social-media-Disaster-0370309 Using contemporary illustrative examples from academic literature and reputable business publications, discuss the concept of "Social Business" and the resultant opportunity and challenges that are currently being faced by the retail industry globally. Concept of Social Business Concept of Social Business with Retailers Social Media and Retailing Best Practices in Administering Social Media There is a growing body of research that confirms that companies of all sizes and types can realize a wide array

Lack of Employee Motivation Within Walmart
Words: 3225 Length: 10 Document Type: Term Paper

IMPROVING EMPLOYEE MOTIVATION AT WAL_MART Employee Motivation Improving Employee Motivation at Wal-Mart Wal-Mart is the largest retailer and the second largest corporation in the United States. It is also the second largest private employer in the United States, with approximately 1.3 million workers (Jordan, 2008). Wal-Mart has also become the symbol for corporate mistreatment of workers. There have even been documentaries in the mass media that highlighted how Wal-Mart treated their employees and

Interview With HR Professional
Words: 2463 Length: 7 Document Type: Interview

HR Interview The author of this report has been asked to conduct an interview with a human resources professional. The one chosen works for Dillard's department stores and the interview with that person was very revealing and illuminating. Topics covered include the company's background, the experience of the person, the degrees (if any) that the person possesses, how they progressed to that position along other important details. Other topics include the

Mcdonald's Corporation
Words: 13617 Length: 30 Document Type: Term Paper

McDonald's Corporation This is an attempt to study the history and development of one of the great institutions of United States and a part of the images of the country that has spread in the whole world. As is well-known, the dominance of the world by United States came after the Second World War when the traditional leaders of United Kingdom and Germany lost their predominant positions due to the destructions

Management Analysis of Jcpenney One of America's
Words: 2369 Length: 8 Document Type: Essay

Management Analysis of JCPenney One of America's iconic department store fixtures is J.C. Penney which has provided American consumers with a wide range of family clothing and other merchandise for more than a century. In recent years, though, JCPenney has been experiencing some difficult times as its core market continues to be eroded by competitors and an aging business model. This paper provides a review of the relevant literature to develop

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now