Corporate Social Responsibility Practices in Beijing of China
Theoretical perspectives of corporate social responsibility
The basic idea of CSR is that business and society are interwoven rather than separate entities (Wood 1991). As discussed, a number of theories have been identified in the literature to explain CSR. For example, stakeholder theory explains how CSR is important, and the social contract and legitimacy theories explain why CSR is important (Moir 2001). CSR includes a number of theories and many studies have discussed agency, stakeholder and social contract that are behind the concept of CSR; these theories and CSR approaches under the themes of economics, politics, social integration and ethics (Parsons and Sociales 1961). Garriga and Mele (2004) described four groups of theories consistent with Parson in 1961: instrumental, political, integrative and ethical theories. According to these scholars, instrumental theory relates to the economic features of the interactions between businesses and society. This is consistent with the wealth creation of the shareholders. Political theory relates to the social power of the company and emphasizes the relationship between society and its responsibility in the political arena associated with this power. This theory leads organizations to accept social duties and rights or to participate in certain social co-operations. The third theory discussed by Garriga and Mele (2004) was integrative theory which suggests that the business ought to integrate social demands. Under this theory, Garriga and Mele argue that an organization depends on society for its continuity and growth as well as for the existence of business itself.
Stakeholder theory
Stakeholder theory is a theory of organizational management and business ethics that deals with principles and values in managing an organization (Freeman and Phillips 2002; 2003). According to this theory, stakeholders are recognized as the group of people interested in the company's activities (Freeman 1983). Table 3.1 shows what stakeholders expect from their organizations.
(Source: Adapted from Cannon 1994)
The originator of the stakeholder concept, Freeman, defined stakeholders as any group or individual who can affect or is affected by the achievement of the organization's objectives' (1984). Recently, Freeman et al. (2004) redefined the term as ?those groups who are vital to the survival and success of the corporation'. The WBCSD (1999) identified stakeholders as representatives from labor organizations, academia, churches, indigenous people, human rights groups, government and NGOs,
Shareholders, employees, customers/consumers, suppliers, communities and legislators. Further, Friedman (2006) identified stakeholders as customers, employees, local communities, suppliers and distributors as well as shareholders. Other groups and individuals are also considered stakeholders, including, the media, the public, business partners, future generations, past generations (founders of organizations), academics, competitors, NGOs or activists, stakeholder representatives such as trade unions or trade associations of suppliers or distributors, financiers other than stockholders (debt holders, bondholders and creditors), competitors and government, regulators and policymakers.
According to stakeholder theory, the company's major objective is to balance the expectations of all stakeholders through their operating activities (Ansoff 1965). The way businesses involve shareholders, employees, customers, suppliers, governments, NGOs, international organizations and other stakeholders is usually a key feature of the CSR concept (Fontaine et al. 2006). Clarkson (1995) stated that the fundamental aspect of stakeholder theory is determined the stakeholders of an organization and reveal the organization's responsibility for them. In addition, they are important to the organization because their investment is subject to risk due to the activities of the organization.
Social contract theory
According to Weiss (2008) a social contract'is a set of rules and assumptions about behavioral patterns among the various elements of society'(p.161). This theory combines organizational attention with stakeholder management. Much of the social contract is rooted in the traditions of society. The theory says that the social contract is formulated between people and organizations when exchanging something. Weiss stated that basic social contract theory is mutual trust and relationship between the organization and the stakeholders (Weiss 2008).
Weiss (2008) argued that firms can succeed only by formulating contracts with the customers and public. He further stated that a social contract can be considered actioned in an ethical manner. This can be addressed by following questions: What is the nature of the contact, and are all parties satisfied with it? Are customers satisfied? With the products and services and how they are treated by a company's representatives? Are suppliers, distributors and vendors all satisfied by the contractual? agreements with the corporations? Do members of the communities in which the company is located believe the company is a responsible and responsive citizen? Does the...
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