Kaiser Permanente (N. California) NCQA Accreditation
Kaiser Permanente (Northern California) NCQA Accreditation
Accreditation is a comprehensive evaluation process in which a health care organization's systems, processes and performance are examined by an impartial external organization -- an accrediting body -- to ensure that it is conducting business in a manner that meets predetermined criteria and is consistent with national standards (Iglehart, 1996). The 2010 federal Affordable Care Act (ACA) calls for use of accreditation to ensure quality in the managed health care sector and provide resources to state policymakers through public-private partnerships. Accreditation also helps promote compliance with state law. States use accreditation as a part of their overall effort to evaluate and improve the quality and cost-effectiveness of health care.
The accreditation process seeks to identify best practices and promote continuous quality improvements through ongoing performance measurements (Katzfey, 2004). Specialized advisory groups help to draft and periodically review accreditation standards. The independent evaluation itself typically occurs in two stages, starting with an examination of documentation during an off-site "desktop review" followed by an "onsite survey" of operations (Jaafaripooyan, et. al., 2011). Through the accreditation process, accrediting entities can encourage health care organizations to keep pace with emerging evidence-based clinical and quality improvement standards more readily than if undertaken by legislation or regulation alone (Katzfey, 2004). More than 30 organizations accredit health care companies in the U.S., encompassing all sectors of the
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