Verified Document

Leading With Human Resources Essay

HR at the Marriot Company Overview

The Marriott Hotels and Resorts is a high end luxury hotel chain that operates hotels in numerous locations and within many cultures around the globe. For example, the hotel chain's locations are positioned in roughly fifty different countries and at over five hundred locations worldwide. The Marriot operate under its own brand and is a mostly autonomous organization, but it also owns other hotel brands such as the Ritz-Carlton that also operate in a similar market segment. Although the facilities of the hotels are world-class, the organization's human resources (HR) capabilities are the company's number one core competency. The HR strategy of the company really defines its service capabilities and the company is also developing new and innovative new techniques for attracting top talent in the industry. This analysis will provide a brief background of the organization as well as the ways in which it leverages HR to create a competitive advantage, followed by some of the new techniques that it has developed and a brief discussion. In my opinion, any position in HR at the Marriott would be ideal to springboard a career in HR -- it would an amazing opportunity to work for one of the leaders in HR strategies.

Human Resources at the Marriot

Each Marriot location around the globe has different types of accommodations that are all world-class....

For example, each hotel offers a different range of services such as spa treatments, golf facilities, as well as luxury condominiums. Despite the facilities and the services that are offered, providing the best service in the industry is considered the Marriott's number one priority. Furthermore, being able to provide industry leading human resources in significantly different operating environments as well as creating consistency in service worldwide can be quite the challenge. The Marriott's business model focused on the luxury industry segment in which the consumers in the target market have incredibly high expectations for service. The organization explains its focus in the market as follows (Marriott, N.d.):
We believe our strength is rooted in our core values: putting people first, pursuing excellence, embracing change, acting with integrity and serving our world. These values are our legacy and our future. As we pursue our vision of making Marriott the #1 hospitality company in the world, we never lose sight of our founding principles and our proud heritage. Our business is always evolving ... but we'll always stay true to who we are.

The Marriott's human resource team includes employees in over fifteen different business functions and these employees must work in unison to ensure quality (Marriott, N.d.). Not only must the entire HR team create high standards…

Sources used in this document:
References

Halzack, S. (2013, August 25). At Marriott and other firms, HR becomes increasingly strategic. Retrieved from The Washington Post: http://www.washingtonpost.com/business/capitalbusiness/at-marriott-and-other-firms-hr-becomes-increasingly-strategic/2013/08/23/63f0856c-05c0-11e3-9259-e2aafe5a5f84_story.html

Marriott. (N.d.). Aruba Marriott Resort & Stellaris Casino. Retrieved from Mariott: http://www.arubamarriottcareers.com/JobDescriptions.html

Marriott. (N.d.). Core Values & Heritage. Retrieved from Marriott: http://www.marriott.com/culture-and-values/core-values.mi

Partlow, C. (1993). How Ritz-Carlton applies "TQM." Cornell Hospitality Quarterly, 34(4), 16-16.
Cite this Document:
Copy Bibliography Citation

Related Documents

Human Resource in Aviation Industry
Words: 1821 Length: 6 Document Type: Term Paper

Human Resource in Aviation Industry Human resources are a set of individuals who make the workforce of an economy. Human capital is a term related to human resources, but to a narrow scope, the term relates to knowledge and skills of a worker. Human resource represents people, Labor, Manpower or talent. Companies view employees as assets, whose actions and skills add value to the organizations. Firms need to practice effective human

Human Resource Management HRM Human Resource Management
Words: 1668 Length: 5 Document Type: Essay

Human Resource Management HRM (Human Resource Management) is the advancement and management of workers of an organization. It includes recruitment processes, representation and classification of positions at work. For these to be accomplished, laws governing human capital should be followed, and appropriate strategies should be kept in place including paying attention to the employees. Good Management of human capital, determines the success of many organizations Action training for supervisors Disciplinary training is a

Human Resource Issues in Health Field
Words: 1627 Length: 5 Document Type: Research Paper

Human Resource Issues in Health Field The field of health human resources in the health field deals with issues such as planning, performance, management, development, information, retention, and research on human resources in the health sector Successful realization the mission and goals in this field is determined by the dedication and skills that the specialists possess. This study identifies various issues that often arise and bedevils this field. Current trends relating

Human Resources International Human Resource Management International...
Words: 3525 Length: 12 Document Type: Term Paper

Human Resources International Human Resource Management International Business HR: Vital and Pivotal During the 20th century, the human resources (HR) function has become quite skilled at managing human capital which is frequently defined as the skills, knowledge and experience of individual workers within a company. Human resources management has never been more vital to organizations than it is today as more and more businesses are going global. For globalizing companies, experienced, informed and

Human Resource Management Practice Certain Combinations of
Words: 1784 Length: 5 Document Type: Essay

Human Resource Management Practice Certain combinations of human resource management practices lead to superior outcomes for organizations. The HR combination department is at the heart of organizational performance, productivity, turnover, profits, and market value outcomes. Employees are considered a source of non-duplicable and sustainable competitive advantage. By using the combinations in capabilities, resources, relationships and decisions presented by employees, organizations strategically position themselves thus avoiding threats and maximizing opportunities. Organizations and

Human Resource Management Is a Practice of
Words: 2438 Length: 8 Document Type: Essay

Human Resource Management is a practice of managing human skills, capacities and talents, to ensure their effective usage in the attainment of organizational goals, objectives and overall competitiveness (Youssef, 2012). Every Human Resource manager performs various functions of recruiting, hiring, selecting and training competent employees. In addition, the manager offers competitive compensation and benefits packages, which attract, motivate and retain qualified employees. However, it is the function of the Personnel

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now