All these will lead to organizational development which has been defined by Bartol and his colleagues as "a change management tool capable of being utilized with an innovative implementation." According to professor Waddell it focuses on "building an organization's ability to assess current functioning and to achieve goals, being 'process-oriented not outcome oriented', and on improving the total system."
The first thing on Icandobeta's order of business is to gain the trust and respect of the employees of Little-bit, now that they have been disappointed by the former leader. He has to prove to them that he has been because he is indeed the best man for the job. He is better prepared, from an educational point-of-view and has more experience of this level. He has to go about doing this by being in contact with the key figures of the employees, their representatives and the ones amongst them that have the most influence over them and whose opinions they value most.
Moreover, another approach is implementing a new strategy of communication within the organization which would lead to an open working environment where everybody that has something to say is heard and the management takes account of what he is saying. Communication leads to openness and inevitably to trust, because if one knows everything there is no reason to suspect any foul play.
The strategy consists of creating information channels that are not only vertical, from the management, to the employees, or from the strategists to the ones executing, but also horizontal. Moreover, the information channels will not have only one way, communication functioning back and forth, i.e. from the management to the employees and from the employees to the management.
All the employees will participate at regular meetings with the heads of their department and, thus, be regularly informed of the changes to be implemented and the results of the implementation. They need to understand very well why these changes are necessary and what would happen if they are not implemented. The employees need to participate proactively at the change and at the implementation of the new organizational objectives and principles.
Employees need to be encouraged to express their views, offer opinions and any creative ideas they might have regarding their work and the management of the company. Training sessions will be organized and they will address the areas where change is implemented in the company. For example, if a new technology is acquired or developed and the company starts using it, the employees will benefit from extensive training in that area. Moreover, they will take part in seminars regarding the human resources policy, its implementation and communication in order to be able to use effectively the newly created information systems.
In order for the whole organization to be able to build up trust, external training sessions will be organized in the form of parties and trips with team-building activities. One or several team-building trainers will be brought in for the job. The team-building sessions will involve the top management together with employees from different levels. In this way the employees will be able to form both professional and personal bonds with the managers and grow to respect and value them and their work. This will also address the leadership perspective, because through common knowledge a better collaboration will be initiated.
A new evaluation system will be implemented in the company. This is urgently needed because of the recent changes in personnel and the budget cuts that will be implemented in order to decrease production costs. The evaluation will be made by the manager of that particular division, the direct supervisor of the person being evaluated, co-workers and, in case of the positions of responsibility, by the subordinates. This process will be a regular one regardless of whether or not the company is undergoing, at that particular point in time, a restructuring process or not.
Therefore, each employee will be evaluated as to determine his strengths, weaknesses and results in the current position. If a person has a very good background and great skills, but simply has not achieved good results in the position he or she holds, a chance in this position within the company will be contemplated. This process will lead to the proper persons in the right positions with the best results. As a matter of principle, the company should...
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