Organizational Leadership and Performance
The environment in which leaders of today operate is increasingly global. It is important to note, from the onset, that today's globalized environment significantly differs from the environment business operated in a couple of decades ago. In addition to being fast-paced, today's business environment is also more competitive and complex. The demands of the current era have meant that leaders of today must embrace new leadership approaches -- different from those applied by their predecessors two or three decades ago.
The Need to Appreciate Diversity
Today, every leader, as Daft (2014, p. 326) points out, "needs to understand the complexity of diversity issues, learn to create an inclusive culture, and support the development of minorities…" Unlike was the case a few decades ago, today's leaders are expected to lead teams of individuals, all of whom come from diverse backgrounds, ethnic roots, and have different motivations. It is important to note that contrary to popular opinion, this has not only affected leaders of multinational organizations. Given the changing migration patterns, business entities that have not ventured out of their home countries are also hiring workers who do not necessarily come from the home countries of the said businesses. The global nature of today's trade also means that leaders must understand the needs of clients other than those from their home countries. What is important in the current setup is therefore the need for leaders to be more culturally aware.
The workforce has changed. Thanks to globalization, today's workforce is different from that of the past -- meaning that cultural and language factors have been added into the fray. As a matter of fact, today's leaders manage teams comprising of people fished from diverse backgrounds, in terms of race, color, etc. In that regard, therefore, leaders of today must take into account cultural and language factors when coming up with, or formulating personnel procedures and policies. Unlike their predecessors, leaders of today must possess a higher degree of sensitivity.
In the past, businesses were largely local-minded -- meaning that outlook was not global. Those in the employ of such businesses, therefore, were largely similar with regard to the values they shared and their general expectations - with regard to how they related with each other. All this has, however, changed. Most businesses registered in a specified jurisdiction have operations in various markets across the world -- meaning that they engage employees from all walks of life. Leaders of today must, therefore, adapt their approach to leadership in such a way that they are able effectively run a multinational organization whose employees have different experiences and values. According to Stephenson (2011), what may look good to an individual from North America could be offensive to a person from Asia. This, according to the author, is not to suggest that the leader ought to know each and every cultural nuance. Instead, a leader ought to be aware and appreciative of the sensitivities of other people.
Diversity, if managed well, is not necessarily a bad thing. As a matter of fact, the proper mix of employees from diverse backgrounds is critical to organizational success. This is particularly the case given that employees from diverse backgrounds bring into the workplace unique values and strengths that could be of great benefit to the organizational in the future (Daft, 2014).
Leadership Behavior and Actions
Today, the best leaders, as Stephenson (2011) observes are not only transparent but also open and careful with regard to their political, environmental, and ethical actions. According to the author, "never before have missteps, rumors and ill-considered words become so instantly accessible to millions of people" (Stephenson, 2011). Bad decisions on the pat of a leader could cost the organization the support it requires, be it from customers, donors, or even the general public. It should be noted that today, unlike was the case a few decades ago, business leaders are also required to be more mindful of one key stakeholder, i.e. The community. As a matter of fact, addressing societal challenges is increasingly being seen as an approach towards the creation of value.
It is also important to note that the purpose as well as role of leaders is fast changing in the 21st century. According to Gitsham (2012), "a generation ago, the prevailing attitude was that it was the role of political leaders to address the big societal issues of the day, and definitely not the role of business leaders." In the words of Gitsham (2012), leaders of some of the best-known multinationals...
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