Leadership Theory Application
Situational leadership: A case study
Case summary
One of the principles of situational leadership is that there is no 'ideal' approach to management; rather good management is dependent upon particular situational variables. A good example of this is the case of employment at Google: Google is a company which is famous for its extremely flexible workplace environment for engineers. Engineers are considered the lifeblood of Google. Google even allows engineers to pursue their own projects on company time and allows workers great latitude in directing their daily routines. At Google, it is assumed that engineers 'want' to work: rather than creating a system of carrots and sticks to motivate them in a transactional format, instead the company seeks to hire employees who are extremely gifted and self-motivated.
Although this approach works for Google, situational leadership theory suggests that it would not necessarily work for all companies and all positions equally well. "Engineers are encouraged to take 20% of their time to work on something company-related that interests them personally. This means that if you have a great idea, you always have time to run with it" (Mediratta 2007). Ideas that have their origins in 20% time include Gmail, Google News and even the Google shuttle buses (Mediratta 2007).
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