Leadership
The author of this report has been asked to answer four major questions when it comes to business, leadership and the skill sets required to excel in both. The first question will center on the role of Chief Executive Office. The role itself will be defined. There will also be a listing of the comptentcies and skills that a typical or desirable CEO should demonstrate and have. The second question will center on what the effective communication skills are. Indeed, it will be defined what skills will be mastered and displayed if a business and its leadership wishes to engage its employees and excel in business overall. Third, there will be an identification and definition of three different leadership styles and how each of those styles is best applied based on the circumstances and what is needed at the time. Finally, there will be a discussion of the role of ethics in business and how ethics could and should affect everyday business decisions. Further, it will be discussed how employees can be directed when it comes to the importance of ethics in their day-to-day tasks.
Questions Answered
Role of Chief Executive Officer
Of course, most people are aware that the Chief Executive Officer, often shortened to CEO, is the lead employee and executive in the firm. While Chief Executive Officers are quite often accountable to a board of directors or some other regulatory body, the proverbial "buck" stops with the Chief Executive Officer more often than for any other position. Even the other main executives of the firm such as the Chief Financial Officer, the Chief Operating Officer and the Chief Technology Officer typically report directly to the CEO. If a business fails at a high level, the Chief Executive Officer is typically the person that gets the blame (Goleman, 2000).
With that in mind, there are some core competencies and skills that a good Chief Executive Officer should have. To finish the thought started in the prior paragraph, there is one common answer that will be found when someone asks what the objective of a Chief Executive Officer happens to be ... get results. However, saying that and defining how precisely the Chief Executive Officer should go about achieving that are two entirely different things. There is no shortage of people and leaders that are ready, willing and able to voice their opinion about what it takes and what is required for Chief Executive Officers to succeed. However, the pool of them together really fall into one of three compartments, those being strategic, financial and organizational endeavors. The key part to being a good leader for all three of those is to resemble and become the right leadership style based on the situation and circumstances at hand. With that in mind, there are six different leadership styles that many people would point to. A good leader will use all of them at one point or another and they will know why to use what approach and when. Those six styles are coercive, authoritative, affiliative, democratic, pacesetting and coaching. Some of those might not sound like a good idea to use (e.g. coercive, etc.) but there are scenarios where all of these are usable (Goleman, 2000).
A coercive style is one that demands immediate compliance. Basically, the Chief Executive Officer gives an order and immediate compliance with that order is expected immediately. The overall impact of this style is negative and should only be used in situations where it is needed. Guards controlling prisoners would be a good example. An authoritative style is not all that dissimilar to coercive but it takes a different tone. Rather than meaning "do what I say and do it now," it is more like "come with me" and portrays an aura of self-confidence, empathy and a catalyst for change. This sort of approach is called for when changes require a new vision and direction. As such, the overall impact on the climate of a business is mostly and usually positive with an authoritative style. An affiliative style is one based on the creation of harmony and the building of emotional bond. Even if there is work to do and it needs to be done at the end of the day, this is a positive approach across the board because the root message is that "people come first." Words that can be associated with this approach are empathy, building of relationships and communication. There is also...
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