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Leadership Qualities In Strategic Management Case Study

The Xi-Cheung Partnership

Summary

The case of Xi Jianping and Cheung's dye factory in China is a clear example of the challenges that can arise in a business venture. The two men had ambitious plans but made several mistakes that led to their factory's bankruptcy. Xi had no experience managing a factory. Cheung did, but he was also okay with cutting corners and skirting regulations. Together, they did not make the best team. They did not consider the environmental and legal impact of their operations, nor did they provide adequate benefits to their workers. They lacked thorough planning, and proceeded with the business almost willy-nilly as though they could take on a venture like this without having to put in much work beforehand. As a result, their factor suffered from ineffective management, high turnover, unsafe working conditions, and more. Eventually, it closed. However, despite these setbacks, Xi saw the experience as an opportunity to learn and improve for future ventures. Some recommendations that Xi should consider for the future would be, first, to know the market, the potential clients, and the industry competitors. Second, it would be to plan accordingly with an actual business plan that would show how he would control for costs and manage risk and also potentially attract investors. Third, he would want to have the right leadership qualities of integrity, empathy, and resilience to help him with the business, with managing employees the right way, and with overcoming challenges. Overall, this case emphasizes the importance of ethical business practices, comprehensive planning, effective leadership, and fair treatment of employees. It also highlights the value of resilience and learning from failures. The lessons from this case can guide other entrepreneurs and business leaders to avoid similar pitfalls and to approach challenges as opportunities for learning and growth.

Introduction: Summary

The Xi-Cheung partnership is a case study in a failed dye factory endeavor situated in China in 2002. Numerous things went wrong from the beginning after the two men opened their dye factory. Several issues they faced included assumptions being wrong about market demand, the problem of pollution, worker insurance, worker compensation, high turnover, and putting profits before people. For instance, Xi and Cheung failed to conduct adequate market research before starting their factory. They did not properly plan for competition or accurately estimate the volume of orders they could secure. This lack of foresight meant that they did not have sufficient work to keep the factory operational and profitable. A more thorough market analysis could have provided them with a clearer picture of the industry landscape and helped them make more informed decisions. This and other problems caused the factory to slip into bankruptcy shortly after opening.

Problems Encountered

The factory was located next to a river and was disposing of its chemical waste directly into it. This practice posed both an environmental risk and a legal risk, as there were laws that should have been followed regarding waste disposal. However, Cheung convinced Xi that no one complied fully with regulations, because doing so would be expensive, and regulators could be bought off if they ever did investigate, which was unlikely. Still, there is a moral hazard associated with such non-compliance. Environmental regulations are in place to prevent such pollution, and non-compliance can affect morale. Disregard for the environment demonstrates a lack of corporate social responsibility, which can put off workers (Afsar et al., 2020).

The factory also did not provide its workers with any form of insurance, which is typically a basic right for employees and something that keeps them loyal to the job. In other words, the more benefits a company offers workers, the more incentivized they are to stay and work hard for the company (Bennett & Levinthal, 2017). Furthermore, the high turnover rate indicated that the workers were not satisfied with their jobs, likely due to the lack of benefits and the potentially dangerous work. When a worker was injured, the situation escalated into a legal issue, as the worker demanded compensation. Providing workers with fair treatment and benefits would have been the ethically right thing to do and it would have helped to keep workers on staff.

Overall, the factory's compensation package was flawed. They paid their workers market rates, which impacted their budget due to their failure to account for other operational costs. They could have perhaps offered a lower rate, while also giving benefits like insurance and paid leave. There is a way...

…positive attitude and inspire their team to do the same. They also foster resilience in their teams, encouraging them to persevere in the face of obstacles and to see failures as learning opportunities.

What I Learned

The case of Xi Jianping and Cheung's dye-making factory provides several valuable lessons for business and leadership. One of the most striking aspects of the case is the importance of operating a business ethically. The factory's disregard for environmental regulations and worker rights not only led to legal issues but also contributed to its ultimate failure. This serves as a stark reminder that short-term gains achieved through unethical means can lead to long-term problems and potential business failure.

Another key lesson from the case is the need for comprehensive planning in business. Xi and Cheung's venture suffered from a lack of thorough planning. There was inadequate market research and little financial planning. This led to operational and financial issues that the factory could not overcome. The case shows the importance of conducting good market research, making accurate financial projections, and knowing risks before starting a business.

The case also shows the value of effective leadership and management. Despite hiring a new manager with more technical expertise, the factory's performance did not improve. This indicates that the issues were not just technical but also managerial. Effective leadership and strategic decision-making are essential for the successful operation of a business. Technical expertise alone is not enough; leaders also need to be able to make strategic decisions and work through all types of challenges.

The treatment of employees is another significant aspect of the case. The high turnover of skilled staff and the legal issue arising from the worker's accident highlight the importance of fair treatment of employees. Providing fair wages, benefits, and a safe working environment can lead to higher employee satisfaction, lower turnover, and fewer legal issues. This is a reminder of the value of investing in employees and treating them with respect and fairness.

Finally, the case shows that failure can be a powerful learning experience. Despite the factory's bankruptcy, Xi viewed it as a learning experience for his future business ventures. This is a testament to the value of resilience in business and the importance of learning from mistakes and failures.…

Sources used in this document:

References


Afsar, B., Al?Ghazali, B., & Umrani, W. (2020). Retracted: Corporate social responsibility, work


meaningfulness, and employee engagement: The joint moderating effects of incremental moral belief and moral identity centrality. Corporate Social Responsibility and Environmental Management, 27(3), 1264-1278.


Bennett, V. M., & Levinthal, D. A. (2017). Firm lifecycles: Linking employee incentives and

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