Senior management's strategy to achieve success in this industry is hiring qualified people and as a result, the staffs of Red Sea are competent and highly-motivated individuals. Thus, the need to sustain their consistency in good performance is essential. Motivation is directly linked to the performance of employees. Without stimulation that motivation provides, workforce would not behave in a manner that is appropriate to the business. Their performance would consequently not meet the expectations required of them and productivity would be jeopardized. To overcome this undesirable situation, manager can address this by helping his/her staff realize their full...
They have an honest understanding of who they are, what they know and what they can do. Both show confidence, proficiency and familiarity with the restaurant business. On the other hand, basis of leadership does not solely stop there. Qualities such as trust, confidence and effective communication must also be present." (2000) The work of George Hermanson entitled: "Paradise and Hospitality" states that hospitality "...was crucial in the world of the Bible. In a desert environment - hot days, cold nights, where food and water are scarce, hospitality literally meant the difference between life and death. Even today among the Bedouin, offering hospitality to travelers is a requirement of tribal life. Our texts this morning illustrate the place and importance of
Food and Beverage Management Articles Review myriad of ingredients go into the stew that is successful food and beverage service, including: good equipment, good location, excellent product, pleasant atmosphere, quality middle-level management, forward-thinking administration-level hierarchy, and sincere / consistent customer service. And moreover, a vitally essential component which completes the recipe for food and beverage success is a terrific staff, which springs from the planning that goes into finding talent, followed
TQM Total Quality Management A Look into how the Ritz Carlton Hotel Chain uses Total Quality Management to Address Quality of Service Issues Company Background Level of Service Required for World Class Service Total Quality Management in a Service Environment Human Resource Role in Service TQM The Ritz Carlton's hotels are focused on a rather narrow target market that expects world class facilities as well as world class service by the hotels staff. While constructing world class
Furthermore, when groups began people naturally turned to the group leader for direction and advice. It would be accurate to state that most of the relating was to the group leader at that point. However, by exercising linking behavior, I was able to get the group members to look to each other for understanding and help. Initially, I had to point out when people were saying things that would indicate
Communication Deficiencies Many of these challenges can be related to communication deficiencies. In other words, when people from different backgrounds are thrown together and asked to complete a specific task, it can be difficult for them to effectively communicate their wants, needs, and desires. In some instances, these communication deficiencies are the result of a language barrier. In others, cultural understandings of the way a task is performed, the time needed
While companies of all types and sizes stand to benefit from strategic alliances, the relevant literature indicates that companies competing in the hospitality industry are particularly well situated to gain a competitive advantage in this way. In this regard, Rahatullah and Raeside report that, "The strategic alliance literature reveals that resources alone can not bring competitive advantage, but complementary resources can contribute to the strategic fit of partners in the
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