However, leadership implies something completely different. Leadership requires self-reflection and self-assessment on a daily basis. Leaders are faced with many challenges in their daily routine. It is sometimes difficult to know when one is making the correct decision.
Norman and Peale (1998) suggest using one's own emotions as a gauge to assess their leadership decisions. If a decision makes you feel guilty or uneasy, there is probably a good reason for it. If a decision makes you feel good, then there is a good indication that the decision passes the test of being for the good of all. Not all managerial answers are in the numbers. The job of a manager goes beyond the numbers and into the ability to inspire those under them. Emotions should not be ignored for the clues that they can provide as to the integrity of decisions. That being said let us now examine three leadership attributes and how they affect the materials manager in a healthcare setting.
Influence leader influences those under them in many ways. The nature of their daily routine often dictates that they delegate and assign tasks to others. However, this is only the surface of the influence that a manager has on the effectiveness of the team. A manager sets the tone of the department by their actions, attitudes, and general morale. If the manager approaches their task in a manner that does not seem serious, or if they appear lazy in their tasks, then this atmosphere will spread to the rest of the staff as well. If they always try to convey a positive attitude and a "can do" ethos then this will spread to others as well.
In order to have a positive influence on the rest of the department, the manager must continuously monitor their actions and interactions with others. They must be concerned about the image that they convey. They manner in which they dress carry themselves, and talk sets the tone of the workplace. A strong leader is a trendsetter and others will follow, for good or for bad. They must constantly monitor themselves to make certain that the image they convey is a good one.
Power/Coercion
The influence that was discussed in the previous section was an indirect action that can be taken to influence those around you. However, power or coercion represents a different type of influence. Any manager has a certain amount of power and control that is inherent with the position. It goes with the territory and is a part of the formal job description. The manager must be able to delegate jobs to underlings and be able to make certain that they follow through. Setting a positive tone in the way the manager presents themselves is only one aspect of this ability.
The manager has certain powers that are vested upon them because of the position. They often have the ability to punish and reward as is deemed necessary. This is where power and coercion come into the picture. There are many different managerial styles. Some managers are more lenient towards their employees and give them a high degree of freedom in how they perform their job. They allow the employee more decision-making ability and trust their employees more. Other managers feel that they must dictate every aspect of the employee's day. They are authoritative and rely on punishment more than reward as a means of control.
These managerial styles represent extremes and most managers fall somewhere on a spectrum between the two poles. These two managerial styles have a dramatic effect on the perceptions and attitudes of the employees. Both managerial styles get the job done as far as the work is concerned. However, the authoritative manager is less likely to build an atmosphere of trust and cooperation among department members. They may face a department that is plagued by low morale and a bad work attitude. This attitude permeates through the organization and results in mistakes and fear. The employee with low morale will not perform at their best.
In order to inspire workers to be conscientious and develop a good work ethic, the manager...
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